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Opinion

The Org Chart Isn’t the Solution We Think It Is

A case for shifting from structural fixes to system-level design in marketing and communications.

A photo of an hourglass with orange-colored sand, signifying time running out, against a black background.
Opinion

Gaming the System? Extended Time on Tests Is Often a Waste of Time

Extra time on a well-designed college exam rarely benefits anyone.

Small World illustration
Opinion

Closures, Mergers and Marriages—Oh My!

Now, even in this profoundly divided time, some leaders are realizing their institutions can be better together.

An illustration of a search box with the words “AI Search” hovering above a laptop computer. A person’s hand can be seen holding a magnifying glass up to the computer.
Opinion

How Higher Ed Can Adjust to the AI-Answer Economy

Helping students navigate AI-generated summaries is the new frontier in information literacy.

Tough Love, graphic of a mortarboard and diploma above a heart
Opinion

Better Defining and Measuring Higher Ed’s Value

Judging colleges based on graduates’ earnings sets a sensible floor for accountability. But higher ed leaders should develop a more sophisticated approach to proving the industry’s worth. “Telling our story better” won’t cut it.

A close-up photo of Darth Vader's helmet.
Opinion

Come to the Dark Side: The Dangers of Pathologizing Administration in Higher Ed

Treating administrators as the enemy only harms higher ed.

A photo of a sign for the U.S. Department of Education with a U.S. flag in front of it.
Opinion

MSI Cuts Create Barriers for Indigenous Learners

Cuts to colleges that serve Native students undermine a legal and moral obligation.

A student, photographed from behind, stands in front of the door to the financial aid services office.
Opinion

The Next Compliance Risk: Experience Itself

Remote or hybrid work is not merely a perk: It’s one of the few retention tools we have to stem the loss of experienced financial aid professionals.