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Surprises in the Data

There were three big surprises in the data from our research on how teens use college and university websites, reinforcing the realization that you can't take their needs for granted.

Real Dangers of Fake News

How and why media relations pros need to step up.

Branded house, house of brands, or something else?

Should higher ed move beyond the branded house versus house of brands discussion and develop its own framework for brand architecture?

Micro-Moments for Higher Education

What are the three things a brand must to do to succeed in a micro-moment world?

In Case of Emergency

The building blocks of an effective crisis communications plan

How to Market Your Master’s Program to International Students

Individual programs that want more international students can ‘globalize’ their marketing and recruitment.

What’s Driving the Demand for Brand in Higher Ed?

How we got here and where we should go next.

Making Metrics Matter

How to use digital measurement to make your marketing smarter and more strategic in higher education.