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Customer Service Is Not A Four-Letter Word ...
... Even in higher ed. Deb Maue shares fives ways you can improve your institution's customer service.
Looking Beyond the Tale of Two Tech Company Sales
The buying and selling of ed tech companies by investment firms seems to create more distance between owners, management and campus clients.
Stop Feeding the Trolls!
Advice for teaching your students proper online communication
To "Quit Lit" or Not to "Quit Lit." What Was the Question?
Thoughts on a tricky genre.
Details, Details…
Looking at the College Scorecard and its limitations.
3 Things Not In My New Home
And what these absences might say about the future of stuff in higher ed.
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