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What Can Higher Education Learn From Air France?
Multilingual customer service.
The Shifting Landscape in Management Education
In case you haven’t noticed, management education is big business.
“A Known Issue”
Could higher ed benefit from more candor?
Bridging the Gap: Theory and Practice
Thoughts on how to bring theory and practice together in Higher Ed.
Microsoft, Outlook for Mac 15.6, and the Calendar Bug
Credibility and care.
A Scare-Your-Socks-Off Thriller: Data and Goliath
Bruce Schneier's new book pairs nicely with a new report from the Pew Internet and American Life Project.