Reducing Points of Friction With AI: Making Institutional Processes More Accessible, Equitable and Efficient

Find out how institutions are harnessing AI to demystify & enhance student-facing processes.

Much of the discourse on AI in higher education has focused on classroom applications for teaching and learning and on AI’s potential to automate routine tasks in ways that boost institutional efficiency. Inside Higher Ed’s newly-published deep dive report examines opportunities that lie between these complex pedagogical and more basic AI use cases to streamline processes in ways that have a direct and meaningful impact on students. The report also looks at considerations for digital inclusion and how forward-thinking institutions like Arizona State University and the University of Michigan are approaching AI from an enterprise perspective.

Join IHE's Colleen Flaherty for a live webcast that builds on the insights from the deep dive report. Featuring the report’s author, Keosha Varela, and other higher ed experts, the panel will discuss how institutions across the U.S. are harnessing both generative and nongenerative AI to enhance their operations, including in optimizing student-facing processes—such as enrollment, financial aid and academic advising—to better serve all students.

The webcast will cover the following:

• How AI is transforming the higher ed landscape, particularly in optimizing faculty and staff time, enhancing teaching and learning and streamlining administrative processes
• How AI can help improve student-facing processes in ways that boost equity and access
• Best practices for digital equity and mitigating potential biases in AI
• Case studies in AI adoption at an enterprise scale

To get the most out of the webcast, download and explore the deep dive report.