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Shadow Work: The Unpaid, Unseen Jobs That Fill Your Day by Craig Lambert
Published in May of 2015.
"Yet despite predictions about the end of work, we are all working more. As games theorist Ian Bogost and others have observed, we seem to be in a period of hyper-employment, where we find ourselves not only working numerous jobs, but working all the time on and for technology platforms. There is no escaping email, no escaping social media. Professionally, personally – no matter what you say in your Twitter bio that your Tweets do not represent the opinions of your employer – we are always working. Computers and AI do not (yet) mark the end of work. Indeed, they may mark the opposite: we are overworked by and for machines (for, to be clear, their corporate owners)”.
"Often, we volunteer to do this work. We are not paid for our status updates on Twitter. We are not compensated for our check-in’s in Foursquare. We don’t get kick-backs for leaving a review on Yelp. We don’t get royalties from our photos on Flickr”.
Audrey Watters, from her keynote Teaching Machines and Turing Machines: The History of the Future of Labor and Learning at the Digital Pedagogy Lab Summer Institute at UW Madison, 8/10/15.
It is common for us to complain in academia about how much time and energy it takes to do all those things ourselves that, in some mystical and hazy past, someone else once did.