Views

Institutions must develop a student-centric model of customer service, which is now key to student success, writes Emily A. Messa, a certified auxiliary service professional.

If Carnegie Mellon values diverse views, it shouldn’t have condemned a Black professor’s tweet on Queen Elizabeth II’s death, write Branden D. Elmore and Dwayne K. Wright.

The CHIPS and Science Act, signed into law last month, provides broad opportunities for higher education, Jeremy Greenwald Wolos and Steven C. Currall write.

A Montana Supreme Court ruling upholding the regents’ authority to ban firearms on campuses is a victory that nevertheless reinforces the academy’s antidemocratic constitution, Timothy V. Kaufman-Osborn writes.

University governing boards should answer their students’ call and divest from Chinese companies complicit in genocide against Uyghurs, Keith Krach writes.

Colleges and universities should adopt policies prohibiting the use of nondisparagement clauses in any legal settlements, John K. Wilson writes.

Private nonprofit colleges and associations can do more to realize the potential of community college transfer to independent institutions, Loni Bordoloi Pazich, Julia Karon and Daniel Rossman write.