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A Better Way on Transfer of Credit

The higher education community has been engaged in a vigorous contest with policy makers (both in Congress and in the U.S. Department of Education) over whether universities should use accreditation status to determine decisions about whether to accept the academic credits of transferring students. Arrayed on the side of restrictive regulations are individuals in the U.S. Department of Education, select members of Congress, and the Career College Association, which represents proprietary schools — all favoring new legislation and/or regulations prohibiting individual credit transfer decisions being determined “solely on the basis of accreditation.”

The institutions targeted by these proposed restrictions are those that deny credit transfer from postsecondary institutions accredited by entities other than the six recognized regional accreditors (e.g., Middle States Association of Colleges and Schools, Western Association of Schools and Colleges).

Opponents of the proposed legislation and regulations argue that the federal government should have no role in determining credit transfer decisions that historically — and appropriately — have been the responsibility of the faculty and, in some instances, states and their governing systems. The debate is fueled by heated monologues, anecdotal testimonials and campaign contributions.

At the core of this policy debate is the assumption that the type of accreditation held by the institution where a student was enrolled should not be the controlling influence on the decision to award credit by the receiving institution. I believe that assumption needs to be revisited.

It must be remembered that one of the reasons for the establishment of accreditation by geographical regions was precisely to provide assurance to accepting institutions that the credits earned at the “sending” institution were in fact “earned and comparable.” Within regions virtually all institutions offering academic coursework were known and a network of college officials worked together to make practical and usually fair transfer decisions.

The higher education world has changed dramatically in the past few decades. There has been a massive growth in student enrollments, with an increasing number transferring credits from several institutions. Whereas a quarter of a century ago a typical institution might have 200 credit transfer decisions in a given year, today that same institution, particularly if located where the population is growing, may have 2,000 such decisions. One Midwestern public university with over 12,000 students annually makes nearly 4,000 credit transfer decisions. The staff in admission and registrar offices have experienced only modest growth during this same period. As a result there are far fewer resources available to address credit transfer decisions.

This explosion in student numbers is but part of the problem. Equally problematic is the growth in the number of institutions offering higher education credits. The latest figures (2006) indicate there are 2,713 proprietary institutions eligible for federal Title IV Funds, most marketing themselves as “accredited” with their accrediting agency recognized by the United States Department of Education. Just over half of these are less than two-year institutions, many offering freshmen “equivalent” courses.

Federal student aid policies, particularly those grossly expanding “guaranteed student loan” programs, have significantly contributed to growth in the proprietary sector. Recent changes in educational benefit programs for active duty military personnel have likewise contributed to the creation of institutions seeking to serve military personnel. From 2000 to 2006 the number of proprietary institutions offering baccalaureate degrees increased over 50 percent, from 274 to 429. Our sympathies should flow to registrars and admission offices flooded with transfer requests and at times confronted with transcripts from distant institutions whose names are hardly recognizable.

I would argue the opposite of the position now being made by policy makers and their patrons: Accreditation status, especially that conferred by established regional accrediting groups, should be a key part of the decision-making process by which institutional officials make credit transfer decisions.

Where institutions not regionally accredited are known to registrars it makes eminently good sense that they would make credit decisions based on what they know: articulation agreements, the experience of earlier transfer students, and the Transfer Credit Practices database used by the American Association of Collegiate Registrars and Admissions Officers. But for distant, recently created and even suspect institutions not well known to registrars and admission officers, credit transfer decisions based solely on the absence of regional accreditation status are reasonable and justified. Institutional accreditation by the six regional associations remains the most thorough and reliable of all accrediting efforts. It is also a process historically resistant to political and financial influence.

Does such a position unfairly discriminate against proprietary institutions? Not necessarily. The most recent data available (2004) indicate that 165 of the then 375 four-year proprietary institutions (or 44 percent) had earned regional accreditation. In short, a large number of those proprietary institutions meet the same standards as do independent and public colleges and universities and for them credit transfer would be handled on comparable bases. The remaining proprietary institutions would better serve their students by likewise pursuing and achieving accreditation from one of the six regional accrediting entities, rather than marketing a narrow peer accrediting status (often called “national accreditation”) and seeking governmental intrusion in the accrediting process.

The public interest would be better served if policy makers, rather than berating credit transfer decisions or proposing “federalizing” transcript evaluations, would, instead, support the work of regional accrediting agencies. Moreover, policy makers should question complaining institutions about why they have not earned regional accreditation as have a significant proportion of their proprietary counterparts.

Constantine W. Curris is president of the American Association of State Colleges and Universities.

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Comments

Giving credit where — and when — it’s due

Let’s get it real. What are we really meaning to say when one institution consents to honor another’s credits? Every instructor knows that the pedagogical treatment accorded a college course varies immensely within the same department, must less across institutions — and of course, students know it too; that very understanding breathes life into the ratemyprofessors.coms of the world.

The transfer credit enterprise assumes that a council of sages has conjured a gigantic equivalence table, one whose cells somehow reference this course to that with acceptable precision — but how is the math really possible?

On the other hand, of course, the alternative — a world in which the transfer possiblity is foreclosed, and students are thus entrapped in their instituion of first choosing — is unthinkable, and Ms. Curris may be right to lobby for some manner of accrediting standards. But on ground level, at the stratum on which classes are actually taught — even at institutions bearing accreditation — what do these standards ultimately mean?

True — cynicism comes easy in these regards, and higher education may have no other choice — but the transfer system might more lucidly be read as a far-flung system of professional courtesies, by which I’ll agree to accept your credits if you accept mine — comprising one part educated guess, one part voodoo. Harried registrars should hope their mojos are working.

Abbott Katz, MST College, at 6:50 am EDT on August 13, 2007

Still, the question is...

... why is regional accreditation being held as the “gold standard” when there is evidence that the standards that they use are virtually meaningless?

Steve Bowman, at 8:25 am EDT on August 13, 2007

Logical Conclusion?

Abbott, it appears to me that the harried registrars mojo is working quite well. The evidence is in the proprietary institutions who refuse to apply to the regional accrediting bodies because they know they can’t cut the mustard, and in the whining of proprietary schools whose feet are appropriately held to the fire when their graduates can’t transfer and are not employable.

Bob, at 8:25 am EDT on August 13, 2007

Ms. Curris obviously knows very little about the accreditation process, in fact, I would venture to guess that she has never conducted an onsite evaluation of a regionally accredited school or a nationally accredited school. If she had ever gotten down to that level, which apparently her “higher education” credentials preclude her doing so, she would realize that most national accreditors hold their schools to a higher level of scrutiny then the regionals. I spent twelve years on the inside of a national accrediting agency and therefore, I can say such things. I have seen both sides of the coin. The real question is why are students that have taken courses at educationally sound nationally accredited schools kicked to the curb when it comes to transferring credits? It seems to me that Ms. Curris and her brethren like to have their hands around all of the money. This is really about money not educational quality.

Rebecca Busacca, President at Accreditation Training Advisors, at 8:25 am EDT on August 13, 2007

Bottlenecks and Guilds

Curris has put his thumb on the bottleneck: “The staff in admission and registrar offices have experienced only modest growth during this same period. As a result there are far fewer resources available to address credit transfer decisions.” Local staffing limitations are the micro-politics that constrain local institutions, and this cannot be altered to accommodate the mushrooming workflows. “Our sympathies should flow to registrars and admission offices flooded with transfer requests and at times confronted with transcripts from distant institutions whose names are hardly recognizable.”

But the arbitrary use of regional accreditation by line staff as a proxy for quality (in an economy of intangibles) when sorting credit transfer requests risks compromising the integrity of the HEA 1992 gatekeeping triad. Federal law allows for no discriminatory practices when Title IV eligibility is concerned, and does not distinguish between national and regional types of accreditation. The fact that institutions are now resorting to these methods to deal with their workflow problems is the catalyst for federal moves to level the playing field. There is, after all, no difference between the federal dollars spent on credits earned at nationally accredited institutions, and those spent on credits earned at regionally approved institutions.The refusal by regionally accredited colleges and universities to sometimes accept credits earned at nationally accredited schools is viewed as discrimination by the latter – rightfully so – and evokes memories of higher learning’s medieval past, when guilds were in control. In some ways, they still are.

But explosive educational growth not only impacts admissions and registrar staff, it fuels our spiraling credential inflation problem as well.

Sadly, the local practices and *tacit knowledge* of the line staff facing these problems means little in this context; but because of its inconsistency across institutions (all knowledge is local), it has been identified as the problem that needs fixing.

The bureaucratic response to this bottleneck is simply, to take the decision making out of the hands of admissions folks and registrars. But at the level of individual course numbering, the problem of equivalence still remains.The suggestion that “remaining proprietary institutions would better serve their students by likewise pursuing and achieving accreditation from one of the six regional accrediting entities” falls flat, however, in the face of the medieval reality just mentioned: regional accrediting guilds unfairly bar nationals from their ranks, using standards that they waive for their own members to refuse to admit them. (See WSJ Sept 30 and Oct 15, 2005 http://home.earthlink.net/~fheapblog/id19.html ). There are, in addition, federal rules that prohibit “accreditation shopping” by institutions.

Glen S. McGhee, Dir., at Florida Higher Education Accountability Project, at 9:25 am EDT on August 13, 2007

Kind of makes me wonder how knowledgeable commentators are when they refer to “Ms. Curris.” Last I knew, “Constantine” was typically a male name. Certainly, the pictures of Curris that come up on Google look pretty masculine. If you can’t get the basics right, why should I listen to your detailed analysis?

As regards honoring requests for transfer credit, the current system is certainly outmoded and under strain. However, there’s a baby somewhere in that bathwater, that’s worth saving. And the free market isn’t the answer to this particular question.

Rick, at 9:25 am EDT on August 13, 2007

Mea Culpa

For what it’s worth, I did harbor a second thought or two about an errant gender ID of the author in question. As one whose nickname is Abbey, I can empathize with those on the receiving end of such confusions. Sorry about that, Dr. Curris.

Abbott Katz, at 11:15 am EDT on August 13, 2007

While I am sometimes less than impressed and satisfied by the consistency of regional accreditors, I have been completely appalled by the nationals who have demonstrated absolute irresponsibility in endorsing disreputable schools wholesaling programs through their unethical corporate overlords. Am I being over the top here? I think not. Does this mean students should be penalized? Absolutely NOT.

Here’s an idea. Merge “regional” and “national” agencies into “Accreditation Senates.” Each Senate needs to have reps from all sectors. Then, decide what is best for students, academically and professionally. And please DO have matching standards amongst all these Senates. Otherwise, those of us who cross state lines and regions will always be at a disadvantage.

If accreditors want to keep course content out of Government hands, then all accreditation agencies need to step up to the plate and help solve their own problems.

kgotthardt, at 11:40 am EDT on August 13, 2007

Transfer Credit

One accreditation standard that is apparently missing from both regional and national accrediting systems is a policy regarding transfer credit. Every institution should be required to clearly state to any incoming student their policy with regard to transferring credit to other institutions. In addition, they should be required to be even more specific by stating which other institutions have accepted which courses for transfer credit. Student should be able to know when considering enrollment and course selection, which courses are likely to have value for transferrability to other institutions.

Rey Carr, Ph.D., at 12:10 pm EDT on August 13, 2007

Puffer redux, anyone?

K. says, Here’s an idea. Merge “regional” and “national” agencies into “Accreditation Senates.”

Well, does anyone remember the Puffer Report?

For those that don’t, July 1970 saw the release of the highly anticipated Puffer Report, so named due to the guiding influence of Claude E. Puffer, and the support of Allan O. Pfnister and John Lombardi [a frequent contributor to IHE] — all ranking members of FRACHE (Federation of Regional Accrediting Commissions of Higher Education) which initiated the study.

The study, in two volumes, was intended to be a comprehensive study of institutional accrediting in higher education, and called for the creation of a national agency with ultimate authority over institutional accrediting. Actual accrediting was to continue to be performed by the regional commissions, but using uniform standards determined by the national organization rather than on a regional basis. In fact, the two largest accreditors, NCA and SACS, were deemed much too large to be effective, and were to be split up into smaller components to better serve their constituencies (Puffer Vol. I : 276).

In response to increased pressure for public accountability, the national agency that was proposed thirty-seven years ago by the Puffer Report was to more closely resemble a “public utility commission with a responsibility for protecting the public [that] becomes less oriented toward the membership and more toward the public as a whole” (Puffer, Vol I : 261). This was, in part, driven by the growing awareness that accreditation standards differed wildly between regions, leading a few college presidents “who had had experience in more than one region” to report that “an institution which might not be accredited in one region would almost certainly be accredited in another and vice versa” (Puffer, Vol I : 269).

The proposed national agency was to be called RE-FRACHE, but as history attests, it was never born.

None of the regionals ever seriously considered its recommendations because, of course, accepting them would have brought to an end the guild’s privileged status as self-regulators — a key characteristic that, I might add, has grown immeasurably more valuable to their members as time has passed.

Glen S. McGhee, Dir., at Florida Higher Education Accountability Project, at 12:10 pm EDT on August 13, 2007

I am very excited to see a debate on this issue because the transfer of credits is one hassle that almost 90% of the students go through and I am one of them. In my opinion, there should be one accreditation agency for the whole nation and same rules need to be applied to the colleges all over the nation and there should not be different regional accreditation agencies. Also, there should not be a limit on how many credits one can transfer from one college to another college. This helps the students to go to a college without worrying about what happens if “I have to move to another state if I lose a job or for any other personal reasons”. Also, the education department should force any private/public institutions that market themselves as accredited should have to clearly mention what they are accredited with and should be heavily fined for making false claims. Also, awareness should be created about this nationwide accreditation so that students will not fall in the trap of fraudulent institutions. I am for one national accreditation and no regional accreditations.

Srilekha Daita

Srilekha Daita, at 9:10 pm EDT on August 14, 2007

Look at what is at stake by this division

Let us be very clear about one point in this discussion: every school should make their own decision to accept or reject transfer credit based their own standards, using all the factors they consider important, regardless of whether the school is regionally or nationally accredited.

So what are the key elements for determining if a course is equivalent? Each school should decide for itself. There are many factors that our institution takes into consideration ranging from the detailed course description, what text book is used (and how it is used), the length of the course (student contact hours), the academic credentials of the faculty, the applicability of the course credit here (is it to be used to fill major, elective or general education requirements) and lastly will it be used to waive a strict degree requirement here. We also consider the school’s reputation—good or bad.

It is important to note in this discussion that all accrediting bodies generally use the same peer review model. The personnel conducting the visits have for the most part the same educational credentials and experience from a mix of known and not-so-known schools. Each agency evaluates candidate schools for the same required elements the U.S. Department of Education demands and a few they don’t. All agencies strive to improve their processes.

It may surprise some people in this discussion to learn that many excellent schools make a conscious decision to become accredited with national associations simply because of the elitist attitude and antiquated thinking of some regional associations. Our institution, for example, provides critical legal knowledge to the aerospace and defense industries regarding U.S. export laws of both the State Department and the U.S. Department of Commerce. The dynamic knowledge we provide is absolutely critical to our country’s national security. We could have chosen to be accredited by a regional but opted to be nationally accredited by the Distance Education and Training Council (DETC), founded in 1926. Why? Because we learned in our research that nearly every regional accreditor went to DETC to learn how to accredit online learning. And maybe it helped that Franklin Delano Roosevelt attended a DETC school. In other words, we went with the acknowledged leader.

We are proud of our faculty, like many other nationally accredited schools, our faculty all have advanced degrees. (I might add that most of these degrees were earned at regional schools.) Interestingly, because we are an online university and our faculty is mostly adjunct, they also teach at other colleges and universities too—including some of America’s top regionally accredited schools. Education and its delivery have changed in this country.

We also found that DETC holds schools to a higher standard than most regionals. Unlike regional schools that only accredited the school, DETC must also accredit each and every course its schools offer to ensure they meet strict requirements related to stated content and defined, measurable learning outcomes. DETC states that by keeping this tight control, they ensure the high quality of the education students are buying. This is not a sales pitch for DETC, but an acknowledgement that schools can attain the level of measured outcomes that Secretary of Education Margaret Spelling discussed in her address on education in America last fall.

As a product of regionally accredited, well-respected schools myself, I can attest that on far too many occasions what was stated in the course listing was not the course taught. I paid for one course description and was given another. As an educator, I hear from others about their experiences and discovered it is a common complaint. As a student I didn’t complain, I just moved on toward my degree. Isn’t it time, as the Secretary of Education said, that all schools be held accountable to teach to defined and stated learning outcomes?

The American education system has evolved and will continue to evolve. We are no longer an agrarian society, where schools were separated by a poor national transportation system that necessitated the adoption of a regional accreditation model that made the peer-review accreditation system work.

In my opinion, there are more students and schools now because the educational system in America did not meet the needs of people in the last part of the twentieth century. Leveraging technology and being at a different place in their careers that allows them to return to school, people are returning in large numbers. The diversity of the education offerings accessible is continuing to grow to meet the need. Why else are new schools emerging? They are not attempting to be a Harvard or Yale. They are trying to help educate America, trying to help keep our nation strong and competitive. These schools are trying to keep our nation’s promise to the youth of America—that education is affordable and available to those who strive to meet the test. Why should a few registrars fear of having to investigate unknown schools to determine the value of their transfer credit be the issue here? The future of our country in the global marketplace is at stake.

It is time for Congress to step in and level the playing field and ensure the U.S. Department of Education’s single definition of accredited institution means just that. With our country’s mobile society—with major shifts in population and companies moving operations from one coast to another—transfer of credit is critical to our nation’s economic survival. The petty issues some people have discussed here are minor when compared to what is at stake.

Dr. Donald N Burton, President at International Import-Export Institute, at 5:20 am EDT on August 15, 2007

Monopolistic orientation is the real issue

Having read comments concerning the transfer of credit issue for several years, it is interesting to note that proponents of a “regional only transfer of credit” oreintation fail to observe the Council of Higher Education Accreditation (CHEA) passes a resolution on this issue serveral years ago. That resolution, signed by the regional accreditation agencies, states that transfer of credit should not be based on the accreditation of the sending institution alone.

Our institution too is accredited by both a regional accrediting agency and by a national accrediting agency (DETC). The thoroughness and rigor of the DETC review is greater in terms of student protection, what the outcomes of student learning are and how they are determined, then the regional accreditation process. Yet, through monopolistic practices greater student protection is held in lower regard than lesser quality, larger oversight accreditation. Actually, this is a sad commentary on the state of higher education in America and illustrates the true political nature of the issue rather than a discussion on educational quality and outcomes.

Illustrative, I recall that day when little Japanese car companies where held in low regard in comparision to the large, “high quality", American car companies. Only those who could not afford a quality car purchased a Japanese car. Then, over the years the real facts emerged and Amercan car companies are still striving to catch up with the quality offered by the little, Japanese car companies.

So, why did we pursue regional accreditation? The major reason, so our students could transfer credit. Has it improved our quality? Additional reveiw and measurement always leads to improvement, but not a significant improvement in terms of the quality of learning. The quality of value in terms of student benefit (transfer of credit), yes. Learning was not really an indepth consideration in the process. Sad commentary on the comparison by a educator in American higher education.

Gary, at 2:10 pm EDT on August 18, 2007

Regional Accreditation

As current Registrar at a regionally and nationally accredited art and design college and past Registrar for ten years at another regionally and nationally accredited art and design college I have participated in self-evaluations by both regional and national accrediting agencies. They each serve different purposes. Regional accreditation agencies ensure that general standards are met while national accreditors (such as the National Association of Schools of Art and Design — NASAD) focus on a more focused set of standards particular to a specific range of instituions. As such, each type of accreditor is of value in guiding colleges and universities in providing the optimum education to their students.

It raises alarms for me when proprietary schools refuse to seek accreditation by regional agencies. The standards which regionals set for institutions are designed to guarantee that students, faculty, and staff participate in an optimum educational setting that protects their rights and safeguards the quality of the educational experience.

Most Nationals serve a narrower purpose, focusing upon the promotion of pedagogical standards that enhance their professions. Both types of accrediting bodies are necessary.

I think that no one will deny, however, that there are some questionable national accrediting agencies rubber stamping proprietary institutions for the price of a membership fee. These sorts of accreditors should be revealed for what they are and denied the right to trumpet their shabby assertions, confusing families when they are trying to make decisions about postsecondary education for their children.

The institutions with which I have been associated have not accepted transfer credits from proprietary art schools unless they are regionally accredited. This accreditation guarantees that the college in question has a serious respect for higher education, including admissions standards beyond the applicant’s bank balance and whether he or she can copy the cartoon on a matchbook cover.

River Montijo, Registrar at Virginia Commonwealth University School of the Arts in Qatar, at 5:45 am EDT on August 19, 2007

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