News, Views and Careers for All of Higher Education
Sept. 23
Colleges and accrediting agencies dodged a bullet this summer as Congress, enacting legislation to renew the Higher Education Act, shielded higher education from the U.S. Education Department’s efforts to step up federal regulation of how accreditors and, by extension, colleges ensure that students are learning. The legislation barred the education secretary from issuing regulations to dictate accreditors’ standards on student learning outcomes.
But as an aide to academe’s chief Congressional defender, Sen. Lamar Alexander (R-Tenn.), warned in June, college leaders shouldn’t let themselves think that the shooting has stopped. Congress will next renew the Higher Education Act in five years, David Cleary told a group of college and accrediting officials this summer, and in “the absence of good answers” between now and then about how higher education can prove (and, where lacking, improve) its effectiveness, increased federal intervention is sure to follow.
To try to jumpstart that conversation, the Council for Higher Education Accreditation on Monday held the first of what it envisions will be a series of national forums about the future of higher education self-regulation. Numerous critics from outside higher education have expressed doubt that the higher education industry, through the peer-review-based system of accreditation, can effectively regulate its own quality and effectiveness, given that accrediting agencies are governed by the institutions being scrutinized.
But Monday’s discussion was designed, CHEA officials said, not to beat that drum but to brainstorm about what higher education officials must do to ensure that self-regulation survives. “We need to marshal ammunition we could use to defend the system of self-regulation,” said A. Lee Fritschler, a professor of public policy at George Mason University and former college president and U.S. assistant secretary for postsecondary education,
“I feel like I am singing to the choir in this room,” Molly C. Broad, president of the American Council on Education, said at the start of remarks in which she, like virtually all the speakers, made clear a preference to limit further federal incursion into higher education quality control.
Broad was not alone in noting the irony that this discussion about the appropriate level of federal regulation and involvement was occurring in the shadow of one of the biggest federal interventions in history, on Wall Street. “Self-regulation in this environment seems almost quaint,” she said, “when so much of our nation is being subjected to very significant government intervention and regulation.”
While the speakers were united in their desire to preserve accreditation as the preferred method of ensuring that colleges and universities are providing a quality education, they differed in the extent to which they believed higher education leaders had adequately made that case so far, and how serious the problems are that have led the Education Department and others to call for a stronger federal role.
Fritschler vigorously defended the importance of self-regulation and questioned the legitimacy of arguments that change is necessary because higher education has slipped significantly. “I keep hearing, ‘The public is really angry at higher education and wants us to be more accountable’.... Could you be a little more specific?” Fritschler said. “What’s the problem that we’re trying to cure by these proposals we’ve seen” for more federal oversight and tougher standards for student learning outcomes?
Along those same lines, Barbara Beno, president of the Accrediting Commission for Community and Junior Colleges of the Western Association of Schools and Colleges, complained that many of the calls for more government oversight of higher education have been politically motivated. “We’ve had lots of arguments and criticism [of higher education and accreditation] without very much data or evidence behind it,” she said.
Even as other speakers agreed that the temptation to increase direct federal oversight of accreditation and higher education was ill-conceived, they were more accepting of the notion that colleges have brought much of the criticism behind that temptation on themselves, and that much of the scrutiny was deserved.
Mark L. Pelesh, executive vice president at Corinthian Colleges, Inc., offered a historical review that laid bare the longstanding tensions in the relationship between higher education and the government, and the extent to which accrediting agencies are frequently caught in the middle, because the federal government essentially depends on their judgments of which colleges are worthy of receiving federal financial aid. “Accrediting agencies are the buffer, and what happens to buffers? They get buffeted,” he said.
At a time when the price of higher education is escalating rapidly and the U.S. place in the international educational and economic hierarchy is declining, Pelesh said, it can hardly be surprising that accrediting agencies are increasingly being asked hard questions about whether they are doing enough to ensure that the colleges they oversee are performing. With the government spending $83 billion a year on financial aid, he said, “people are looking for some sort of assurance of the value proposition that institutions are providing, and accreditors will be looked to to provide that assurance.”
Carol Geary Schneider, president of the Association of American Colleges and Universities, said that institutions and accreditors are doing much more to improve their students’ learning outcomes than they get credit for — but “doing it quietly and invisibly.” Still, she gave the audience updated data on a survey her group did last year on employers’ perceptions of the skills of the college graduates they hire. “They gave them a resounding D — not failing, but barely passing,” she said, suggesting that it was not surprising that policy makers were troubled by results like that.
While accrediting agencies and colleges may have won a reprieve from additional federal intrusion in the just-passed Higher Education Act legislation, the timeout won’t last long, said Elise Scanlon, executive director of the Accrediting Commission of Career Schools and Colleges of Technology. “The more we voluntarily attach some rigor and substance to the accreditation process, the less need there will be for the federal government to encroach on the aspects of federal recognition that for the moment are less intrusive than they might be,” she said.
Given that this was the first of what are expected to be multiple discussions in the coming months, most of the participants in the CHEA forum said they did not have clear conceptions of how accreditation and higher education might change to satisfy the calls to better justify their performance.
But on several occasions, members of the accreditation council’s board hinted that they might favor a change in how higher education is regulated. Right now there are overlapping processes through which many accrediting agencies seek recognition from both the Education Department and from CHEA, which in addition to recognizing accreditors strongly advocates for the right of colleges to regulate their own academic quality. Might it be possible instead, they wondered, to create a system in which CHEA was responsible for certifying that accrediting agencies were ensuring the quality and continuing improvement of colleges, and the Education Department focused solely on ensuring that accreditors and colleges operate with financial integrity?
Given the skepticism with which the Bush administration has viewed the current system of higher education accreditation, it is hard to imagine that this Education Department, at least, would go along with a change that ceded authority the government now has to a system run of, by and for colleges. Although several Education Department officials were in the audience Monday, taking copious notes, they were not in a position to comment on the possibility of bifurcating the current regulation process.
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The challenges which the accrediting guilds are refusing to address, and which they may even be structurally unable to recognise, reach far beyond just student learning, but include faculty, student support services, and measures of program length (Sec 496, HEA 1992).
Without reliable measures in these areas that guarantee consistency across institutions, programs, and even classrooms within the same school, we have no quality control system in place in US higher education, no accountability system worth the label.
Continued efforts to defend the 100 year old system of self-regulation that is clearly not working only serves to further undermine public confidence in higher ed’s ability to serve the public. Further attempts to hold back the forces of change only bespeak a delusional culture of isolation and irrationality. The fact that higher ed accreditation has not appreciably changed in all that time — while much has changed all around it — perhaps helps to explain this continued culture of denial.
Glen S. McGhee, Dir., at Florida Higher Education Accountabilty Project, at 9:35 am EDT on September 23, 2008
There is no governmental requirement that everybody must go to a university or a college. What is this governmental interest in higher education?
Interestingly, when a legal dispute arises between a student and a university, the university’s first line of defence is to say that they are independent, self-regulating body that cannot be challenged in professional matters of its educational process; and, therefore, no legal case against it is within the jurisdiction of the court of law. The law of higher education maintains, for centuries, exactly the same; the cases alleging negligence in educational process are routinely thrown out of court. There is a rule obliging a complainant to go through the university’s own “court” before the case can be heard in the court of justice. (As a rule, university “courts” are 100% biased in favor of the administration that sits on these “courts".) The teaching staff enjoys immunity against any complains of incompetence, negligence, etc. They are absolutely trusted (through a legal fiction) professionally by the law. Nothing short of fraud, can go to the court; breach of trust — doubtfully. There is a wall of elaborate legal fiction shielding universities against the complaints of their consumers, the students.
But, it appears that the government can dictate universities just about anything, in the first place, the professional matters. It appears that this is based on the strings attached to... the money, but why so if they are trusted professionally?
I believe there is a need of a consistent approach here. Are universities indeed trusted professionally? How much they are trusted in other matters?
Michael Pyshnov, at 10:50 am EDT on September 23, 2008
Glen McGhee’s comments on the issue of accreditation are like a broken record. He constantly uses the term “accrediting guilds” in the hopes that if inaccurate, disparaging statements are repeated often enough, they will eventually be accepted as true. After all, the elimination of accreditation has been an objective of his organization for years.
As a person who has worked in the field of higher education and accreditation for nearly two decades, I can state that McGhee’s case against accreditation is based on the state of higher education decades ago. In point of fact, most accrediting agencies have long abandoned the old inputs-based approach to quality assurance in favor of a clear emphasis on institutional, program and student learning outcomes relative to the achievement of institutional/program mission, goals and objectives. Similarly, McGhee’s push for “consistency across institutions [and] programs...” is a recipe for a cookie cutter, Ministry of Education approach to higher education that has failed in other countries, when diversity among higher educational institutions in the US is widely recognized as one of its strengths. If McGhee truly believes that accreditation should be rejected because it “... has not appreciably...” in over 100 years, I would be happy to sell him a bridge to nowhere.
Can the system of accreditation be improved? Of course it can, but perpetuating myths about accreditation that are not grounded in reality does a disservice to higher education.
DSB, at 11:00 am EDT on September 23, 2008
In the wake of the collapse of many financial institutions, the take-home message is that no large institution — including education — can self-regulate. To think so is to put in jeopardy a public trust that is too important to the future of this country. Education has essentially become too much like a private corporation, and to think that it can self-regulate is just another indication that oversight is necessary. Education should be regulated and held accountable to federal and state agencies in charge of ensuring that the commitment to the public is never lost.
Marie Nubia-Feliciano, M.S., at 1:05 pm EDT on September 23, 2008
DSB is a good example of the kind of culture of denial that I am talking about.
Marie put it very well:"In the wake of the collapse of many financial institutions, the take-home message is that no large institution — including education — can self-regulate. To think so is to put in jeopardy a public trust that is too important to the future of this country.”
Ironically, it is precisely the past one-hundred years of successfully representing and defending colleges and universities that now makes it all but impossible to even discuss the need to change the current “country club” model of institutional assessment.
Organizational ecologists well understand that the structural inertia found at the institutional-level stems from their past history of “reliability” (in this case, for the institutions themselves) (Hannan & Freeman, 1984).
However, what has worked in the past often fails dramatically when changing environmental pressures and conditions overwhelm it. (The inability of rating agencies to accurately assess in a timely manner complex financial markets, and newer, more complicated financial instruments, is a case in point.)
As we are forced now to re-examine the consequences of institutional life for all of society, let’s not pass up this opportunity to engage in renewed self-assessment. We can begin with accreditation, higher ed’s own institutional blind-spot.
Glen S. McGhee, FHEAP, at 5:52 pm EDT on September 23, 2008
How about this “model"? Trust them, don’t regulate, but remove all immunity. In cases of dishonesty, go to the court of law and punish severely. Make all names and circumstances public at all stages: from the allegations to punishment; exercise journalistic integrity as if in a free society.
The only argument that my university’s lawyer could communicate to the judges was: “Please, don’t open the floodgates!” The new model must be: opening the floodgates, letting people to go to court. And, by the way, this would work marvellously with other corporations too. It is my personal opinion that keeping it all at the administrative level results only in spread of corruption, increase in bribes and in the criminal political influence.
Michael Pyshnov, at 9:30 am EDT on September 24, 2008
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Capitalizing on opportunity
One take away lesson from recent discussions is that post-secondary educators have a tremendous opportunity to shape what assessment means, and what it means to engage in “good” assessment. The best assessments are used to improve teaching and learning – for improving, not for proving. This also means that assessment efforts should address local questions, draw on principles and practices of the discipline being assessed, and that results should be applied (and reassessed). Disciplinary organizations can contribute to this effort by outlining research-based principles for assessment, as the National Council of Teachers of English and Council of Writing Program Administrators have recently done, then illustrate how these principles are applied in appropriate ways across a variety of assessments at the local level (see wpacouncil.org/assessment-gallery for the NCTE-WPA White Paper on Writing Assessment in Colleges and Universities and related resources). By proactively engaging in locally grounded, discipline-based assessment projects, faculty also may have an opportunity to work with administrators to shape assessment work on their campuses. The key is taking advantage of this as an opportunity, not a challenge – we can make a difference.
Linda Adler-Kassner, Professor/VP, Council of Writing Program Administrators at Eastern Michigan University, at 8:50 am EDT on September 23, 2008