News, Views and Careers for All of Higher Education
May 20
When researchers talk about college access, there’s no question which issues they’re discussing, nor is there any lack of data to grapple with. But when it comes to a related topic — success once students make it to college — it’s not as clear what policy makers are referring to, or even if the term itself is meaningful.
What is “college success”? A group of presidents and administrators grappled with the question on Monday at a panel assembled to coincide with the release of a new book, College Success: What It Means and How to Make It Happen, published this week by the College Board. Juan Williams of National Public Radio moderated the discussion, which featured the anthology’s editors, Michael S. McPherson and Morton Owen Schapiro; the president of Miami Dade College’s Homestead campus, Jeanne Jacobs; and Linda M. Clement, vice president for student affairs at the University of Maryland at College Park.
Defining college success is a problem in the first place, agree the book’s authors, because institutions of higher learning are so diverse, in terms not only of size, mission and location, but of the types of students who enroll and of their goals once they graduate. And unlike college access issues, looking at success in and after college requires statistics that in many cases don’t exist — or metrics whose utility may be disputed.
“What college success means depends so much on what [kind of] college you’re talking about and what students you’re talking about,” said McPherson, who is president of the Spencer Foundation and former president of Macalester College. He suggested that the best measures for college success would be specific but tailored to individual institutions. What that means, precisely, “each one can answer that question for themselves,” he said.
The panel was conspicuously divided into two halves: on one side sat McPherson and Schapiro, the president of Williams College; on the other were two representatives of public institutions whose students are much more likely to come from disadvantaged backgrounds and rely on financial aid. Williams, the moderator, didn’t hesitate to point out that the administrators from Miami-Dade and the University of Maryland seemed more willing to embrace strict accountability measures and the data collection that approach requires.
Schapiro, also an economist, suggested that there might be “some appetite” among faculty for more in-house accountability measures, but explained that much of the resistance stems from a fear that increased empiricism could lead to a one-size-fits-all testing regime — like a No Child Left Behind for higher education.
He stressed the need to more rigorously link what colleges do to their students’ professional and other outcomes after they graduate. Otherwise, it’s impossible to tell which teaching methods work and which don’t. Schapiro brought up a hypothetical proposal to compare students’ incoming SAT scores with outgoing GRE scores to determine whether they improved (and presumably correlate those scores to majors and other factors during the college experience).
“I would do that, but then again, I’m an empirical economist,” he said. Professors in the English department, he imagined, would view it as “heresy.”
When colleges experiment with different ways to teach critical thinking skills, as Williams does, Schapiro said, it should be seen as necessary to then empirically test what worked the best. Higher education is “horribly bad at this,” McPherson said — to take one example, colleges tinker with class sizes all the time — but they “never, ever look at the results.”
“Even at Williams, there’s not as much of an appetite as there should be,” Schapiro said.
On the other side of the table, a different story was being told. At Miami Dade, which has some 165,000 students on eight campuses, a “culture of assessment” has taken root, Jacobs said. When less than 50 percent of its students speak English as their native language, 58 percent are from low-income families and 87 percent are minorities, “success” can be a much more straightforward concept. Are students graduating? Are they being hired? Are employers happy with the graduates produced at the college?
At Miami Dade, that means not only evaluating students’ critical thinking, quantitative and other skills; it means working with employers and other community stakeholders to assess the ability of the college’s graduates to succeed after graduating.
But even diligently gathered data doesn’t necessarily answer why some students are more likely to graduate than others, and why gaps in achievement persist between various groups. In one of the book’s chapters, by Sarah E. Turner, a professor of education and economics at the University of Virginia, the data are presented as “relatively uncontroversial, if somewhat sobering.” Survey data she cites, for example, find that the percentage of students completing a degree has decreased, while among those who do earn a B.A., a greater proportion is taking more than four years to graduate.
Still, Turner writes, “the social science task of explaining differences among individuals and across collegiate institutions is a daunting challenge.” Are the differences due to the kinds of students attracted to certain institutions, or the institutions’ resources themselves?
The chapter doesn’t come to a conclusion and, like much of the book, it reiterates the need for further research. Like the members of the panel, however, Turner notes that “there is much to be said for transparency and accountability in outcome measures…. Such information holds the promise of not only serving as an important research tool, but also as a tool to improve the choices of students and their families.”
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Same question, same response, just in another form. In some ways the articulated discussion is better and in some ways worse. Standardized tests (pre and post such as the SAT and GRE) as a measure of learning for everyone? I don’t think so. What will that really tell me? External benchmarks? Possibly as part of a response but that’s not the entire response. Diversity is a strength of the educational enterprise. Accountability is essential but to whom are we accountable? One of the prime groups to whom we are accountable is our students. Personal goals are the key to the response. What are YOUR goals? Did you make progress towards them? Have they changed? Do you believe that the exercise and expense (time, energy, money) was worth it? Begin tracking systems. When a student enters, begin a conversation about what their goals are. Small ones are fine. Big ones, we know can probably change, even the small ones will. It’s all a building process and opening of eyes, thoughts and heart. These are articulated goals are a way to continue to check in with students and frame a conversation of direction and growth. They’re also an early warning system of issues. It’s the intersection of dreams and reality. Perhaps those are the conversations and the measures we should have.
Here’s another suggestion: we have outcomes goals that must be measurable. Should some of the outcomes and discussions that we have with students include: think about how long it took you to do x when you started this course. How long does it take you now? What did you find difficult/challenging in the beginning? How do you feel about it now? Identify something that you learned in this course and share how you will be able to apply it to some aspect of your life. Small measures, even in the face of not doing as well as they hoped. Celebrate successes; they add up, but they don’t just happen. They are managed and we are partners in the exercise.
Dorothy Umans, Montegomery College, a community college in Maryland, at 10:50 am EDT on May 20, 2008
I bought a toaster for $39 them other day just to heat up slices of bread. It came with an assurance that it had been tested, found too be effective, safe and capable of doing what it said it would do including toasting my bread within one minute.. It even came with a warranty. When a student buys a college education, there is no assurance that it will “work”. It has not been tested even though he or she will be. For far too many students, the college education will not do what it claims it will. And the two or four year to completion claim…Well, let’s just say the toast is not done but the students and their families are getting burnt.
Perhaps we will not be able to “guarantee or warrant” an education as such though one of my colleges did it many years ago. We simply said if a student gets a passing grade but cannot perform at the level the grade would indicate, we would provide all the required tutoring or extra classes at no cost. Not quite the return policy on a malfunctioning toaster I agree, but something at least.
We should at least be open to testing our assertions and assumptions. After all, an education is not a toaster. It costs a hell of a lot more and one can still thrive without a toaster.
Neal Raisman, at 11:00 am EDT on May 20, 2008
A clear alternative to defining and reporting college success in educating students is an institution’s process whereby faculty decide expected student learning outcomes and then evaluate regular student work/activity in terms of these. Given sufficient system support, this permits a college or university to generate data on actual student learning outcomes for any set of students (or individual students) directly out of its ongoing curricular and co-curricular program. Perhaps the just-published book refers to this alternative, but I doubt it, given the fact that the College Board was presented the opportunity in 2002 to participate in the development of a system that supports this process and chose not to do so.
David Shupe, Doctor at eLumen Collaborative, at 11:00 am EDT on May 20, 2008
I’m not against the idea of some type of accountability, but I think that barring outlying extreme cases, the average story of a graduate at any institution is not really going to be useful at the individual case level. Your toaster is a product they deliver to you and you use as directed and VOILA! toast. I know you weren’t going as far as to say education is the same thing, but I think the primary indicator of learning outcomes will always be based on student effort. An 18 year-old is accountable for his own education to a reasonable extent and his personal outcomes will largely bear that out.
L.M., at 11:55 am EDT on May 20, 2008
The issue has been argued since the modern western university was founded (Newman, Kant, von Humboldt) Few worried when Harvard was founded in 1636 when a high school diploma was a reach. In the current world, an engineering recruiter once said that when he wanted engineering management he went to east or west coasts and when he wanted an “engineer” he went to the Midwest. A NY investment banker said that if a person graduated from ____ that person was guaranteed a job on Wall Street.
Perhaps those college diplomas are like the lights set out by the Pacific Island Cargo Cults? Doesn’t the split between the perceptions of the small privates, like Williams and the public institutions like Maryland, as cited, tell us that there is much much more than what one gets from a measure of what happens in classes.
Perhaps the rise in the Early or Middle College/high school programs and the increasing number of CC’s offering bachelor programs are making these issues visible, particularly when we see the rise is adjuncts in the traditional institutions?
What, indeed, will happen to the College Board when someone says that the king has no clothes? Can Peter Pan save Tinkerbell by misdirection? Please repeat, “I do believe in testing” It’s wonderful to see the timely appearance of Sokal’s new volume, “Beyond the Hoax”
tom abeles, editor at on the horizon, at 2:10 pm EDT on May 20, 2008
There has been an unfortunate transformation in higher education. The primary purpose, perhaps for many or at least some, is to prepare the student for the workplace. While this objective cannot, and should not, be ignored, it must not be the primary objective. Or the secondary objective. The two primary objectives, and one may debate which should be first, are: (1) The purpose of education is moral development. That is the creation of persons of high moral character and integrity in their thoughts and behaviors.(2) The purpose of education in a democratic society is the creation of persons who are both willing and capable of sustaining, actually enhancing, the tenants of the democratic society.
These are not subject to the checking of boxes such as (a) percentage graduating in four, five, or six years, (b) average starting salary, © and so on and so on.
Let us work to regain higher education’s better purposes, and not fall prey to the lesser ones. The latter will represent the failure of the Academy.
Ollie, Professor, at 2:10 pm EDT on May 20, 2008
“Try to make it real compared to what?”
That old Charlie Parker (?) line was followed by an explative in the song.
The toaster I bought stopped working after 8 months. It was warranted for a full year(yippee skippee) but the company didn’t honor the warranty.
We seem to receive a lot of students fromK-12 schools or homes where they don’t honor their warranties either.
HOW FAR can a college take a particular student? Community colleges are mostly open-enrollment, even when students come in with learning or perceptual difficulties, andmost CCs take those students to a much higher functioning level.
What scale are the “watchers” using to measure learning? From disfunctional, drug-addicted, beaten down, dyslexic, apathetic, dis-affected — to a job at McDonalds?
If the Dupont, Rothchild, Roosevelt, _______(fill-in-the-blank) child can go from “average student” in 12th grade to a “slightly above average” college graduate in four years; able to manage a family business — isn’t that a success?
What if the 1650 SAT 12 grader zips through undergrad. in 3.5 years, finishes his or her MBA in record time, and lapses into a deep depression after only two years at ENRON.
Our fault? Read the fine print on that human being warranty, the K-12 warranty, the college warranty, the grad. school warranty, or break out your copy of Emotional Intelligence (or maybe the Diagnostic and Statistical Manual of Mental Disorders?).
Even in a forum such as this, nobody can agree to evaluation (outcomes assessment) criteria & procedures. What happens when millions of unique, eccentric individual human students are the “object(s)” and learning is the “subject” of evaluation? Complicated, eh?
600 students can receive the same lecture or “teaching activity” in the same lecture hall or online on the same network, and they score on a (somewhat) normal curve; some “A"s, some “F"s, most scores in the middle. Maybe teaching isn’t nearly as important as all the factors happening in a student’s life?
Some students apparently do a much better job of educating themselves (than do others) using our institutions and instructors and libraries and computers as their tools.
Dr. F. Gump, at 2:15 pm EDT on May 20, 2008
I would like to take the thought a step further, perhaps each college should give away a “free” toaster and asks students to right an essay about how obtaining a college education is NOTHING like buying a toaster.
This is one of the worst metaphors I have ever seen. So is the student the bread and the college the toaster or vice versa? Is the college a 2 slice toaster or a 4 slice toaster? Is the student rye or wheat bread? To what degree will we agree they are toast? Some are ok with the ligth setting and some like it burnt?
The point is that it is easy to assign a warranty to an inanimate object. College is for animated objects. Go back to the drawing board on that one Neal.
Tuna melt, at 2:15 pm EDT on May 20, 2008
Perhaps the most important educational outcome is usually ignored in these discussions, as it apparently was at the subject conference. Put simply: Is it *what* students learn, or *how* they learn that’s most important? This is a rather subtle problem, because, in order for the process to be most effective, students and teachers alike must believe that the “what” is most important. The “how” is thought to be administrative detail, important insofar as it affects the “what” (e.g., small classes vs large classes; lectures vs socratic dialog, etc.).
But arguably and, I would say, on evidence, it is the “how” that most reliably selects for and/or causes the most important educational outcomes in the great majority of instances. An employer knows, or should know, something important about a job-seeker who has completed high school with a comparatively decent grade average: This person has reliably “come to work” (was “present” at school) for years and has accommodated to supervisory authority by carrying out assigned tasks and submitting to regular formal evaluation by supervisors. The diplomas from high schools whose graduates do not predictably exemplify these traits are not worth as much as those from high schools whose policies enforce these criteria. (Meaning, truancy is treated seriously, classes are orderly, and “social promotion” is not practiced.)
A college graduate is, or should be, reliable in other ways: This individual has attended classes without supervisory sanctions being applied, and without parental oversight; he/she has performed complex tasks (e.g., term papers) without benefit of continous supervisory direction and oversight; and he/she has negotiated a complex departmental and divisional organization over a period of years with minimal day-to-day direction and oversight. The diploma of a college that challenges its students and grades accordingly is worth more than the diploma from a college that graduates students who mainly hang out for a few years and bestir themselves but slightly, with few if any consequences for their lack of commitment.
To slightly over-generalize, the properly educated high school graduate is trained to the requirements of industrial discipline; the properly educated college graduate is trained to the requirements of bureaucratic discipline.
Of course, when educators and students think of school as merely going through the motions, the authority relationships may be compromised to the point that “graduation” doesn’t tell us much about the self-discipline and reliability of the graduate. It’s akin to voting in a presidential election: It’s impossible for anyone’s vote to affect the outcome, but if most people thought that way, they wouldn’t vote at all, let alone thoughtfully and responsibly.
Rod Bell, Adjunct Professor at College of DuPage, at 3:35 pm EDT on May 20, 2008
The suggestion that all a college has to do is put the student through a “proven” rigor or a magic series of courses is pure bull. We need to get past the idea that it is the sole responsibility of the college to insure the success of the student [what ever “success” may mean]. That success is a function of the student’s mind, his/her energy and his/her guts — and more than a little luck. There is something about a horse and water and drinking — any institutionn can expose its students to an inordinate amount of learning/knowledge/discipline, but if the student doesn’t want to address it, the institution cannot be held responsible. Indeed, if any institution had a panacea, that institution would be inundated with applications, no matter what the cost. At 21 I was disenchanted with my undergraduate instituion because it didn’t provide the kind of job I wanted; at 30 I was disenchanted with my graduate institution becuase it didn’t provide me with the level of professional achievement I had hoped for; at 50 I began to realize3 that the biggest problem was that I didn’t have the right combination of mind, energy and guts, and that the undergraduate and graduate institutions were only a small part of the cause of my failure to emerge as the top person in my field. At 80, I am eternally grateful to both my undergraduate and graduate institutions for equipping me to be both productive and satisfied in my retirement. It occurs to me that we might well measure the success of a college eduction by looking at its students at 50, 60 70, 80 or 90.
Robert Glenn, Retired, at 5:10 pm EDT on May 20, 2008
The “empirical” economist should know that SAT and GRE scores are poor predictors of college success. But perhaps that speaks more to the nature of what passes for “empirical” in that discipline (ie, other people’s datasets).
JF, at 5:15 pm EDT on May 20, 2008
JF — citations please?
I’ve always heard that COMBINING high school rank, HS grade point, and an ACT or SAT is over 80% accurate in predicting a student’s college success (not necessarily gpa, but graduating).
If you can’t find the citations, got anything better to decide who to admit and who to reject?
Dr. F. Gump, at 10:40 pm EDT on May 21, 2008
I am perpetually amused by debates like this one, illustrating how little we academics know about what we’re doing. Take just one word, “diversity.” Few arguments about this subject fail to mention that the “diversity” of higher education institutions renders difficult, if not impossible, any attempt to compare outcomes among institutions.
So how do we characterize or measure institutional “diversity"? We have no clue! Several years ago a colleague and I conducted a little mail survey if what institutions expected their graduates to know and be able to do, as demonstrated perhaps by their stated general education goals and standards. There were about a hundred institutions in the sample, ranging from major research universities to community colleges. Guess what? Their student learning goals were almost all identical, regardless of institution type. “Oral and written communication” was first, followed by “critical thinking,” whatever that is. So, superficially at least, we all agree on basic goals. How come we can never agree on how to determine whether we’ve reached them or not?
Don Langenberg, Chancellor Emeritus at University System of Maryland, at 6:35 pm EDT on May 23, 2008
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Setting Goals
My undergraduate college is private and parochial (Principia in Elsah, Illinois), and should have every reason to assess the quality of the teaching, and success for the involved church given the restrictions on church membership for both students and faculty. But, they can’t even decide on what to measure, and blunder along without making any connection between needs of the church and academic syllabus by the college. A recent year-long controversy over the firing of the college president exposed the failure to assess impact of the teaching, and has ended in exchanges of accusations and no assessment activity.To get enrollment, some 70+ percent of the students receive financial aid from a huge endowment (in the top 10 in the US).
Cynthia Parsons, at 9:35 am EDT on May 20, 2008