News, Views and Careers for All of Higher Education
May 30, 2007
Where international students study and why, what key motivators and barriers students from different countries might be most likely to consider, and how colleges can build on that knowledge to better recruit and serve students from around the globe were some of the key questions considered Tuesday as the 59th Annual NAFSA: Association of International Educators Annual Conference & Expo got under way in Minneapolis.
In a session on “Understanding and Engaging the International Student,” representatives from Hobsons, a student recruitment and enrollment management firm, presented data from a 2006 survey of about 28,000 prospective international students worldwide. The survey looks at such questions as why students wish to study abroad, their perceptions of various English-speaking destinations and why some appeal more than others, their expectations, and their key concerns.
The landscape for recruiting and retaining international students is changing, said Line Verbik, research manager at Hobsons. Given changes in student mobility — Verbik pointed to declines in international student enrollment in the United States post September 11 and the slowing of growth in international enrollments in the United Kingdom and Australia in recent years — presenters stressed the need to have greater information about prospective students’ decision-making processes and the factors they consider.
Not surprisingly, the Hobsons survey found commonalities among international students from around the globe, as well as some country-specific distinctions. Among the highlights presented Tuesday, which focused exclusively on the approximately 11,000 survey responders from China, Germany, India, Japan and Nigeria:
Steve Berridge, director of the international education office at the University of Westminster, in London (which has 6,000 international students), praised the Hobsons survey results for offering valuable information on prospective international students, while emphasizing the difficulty of reading the results in context. He added the caveat that a survey of interest among prospective students may not always signal market demand. For instance, Hobsons found that Nigerian students were far more interested in pursuing undergraduate study abroad. “I know for a fact,” Berridge said, “that Nigeria is a postgraduate market.”
The NAFSA conference, with sessions and plenary addresses on a wide variety of topics involving international students and study abroad, continues through Friday. More than 7,000 participants from 90 countries are expected to attend.
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The observation of Steve Berridge that Nigeria is a postgraduate market is an established fact. It however does not really contradict the Hobson findings when one takes other factors into consideration. The desire for potential undergraduate students wanting to study abroad is a fairly recent phenomenon. Nigeria’s higher education has lately been plagued with frequent nationwide shutdowns, either due to student unrest or incessant faculty union actions, resulting in extended durations of undergraduate education. The frequency of these shutdowns has now become an important factor in a student’s decision making process.
Joe, at 10:30 am EDT on May 30, 2007
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The need for more Qualitative Research
While the Hobson’s report may well be a valuable source of statistical information, I fail to see how this survey can really further understanding how Universities can improve their marketing to foreign students.
Mazzarol & Soutar, Gray et al, have already produced similar smaller scale research into Asian students entering Australian Higher Education.
However, knowing that students choos the UK or US because of reputation for quality education is of little value to University marketers. They need more info on the decision making processes. My Masters research, although small in scope, aimed at building a model on considerations undertaken by Chinese students, when choosing an overseas University. The results of 6 in depth interviews proved extremely insightful and contradicted much of the information gleaned from large scale “marketing” style surveys.
Chinese students, for example, have a distinctly different notion of what constitues a “quality” university. This notion is quite different from that of the UK student, and I’m sure other nationalities have equally differing notions of a quality university.
Understanding the foreign student market as a whole does not necessarily mean gaining further insight into how to improve recruitment at institution level. The market is segmented, with different students seeking different things, offered by different universities.
For example, if foreign student recruitment were to fall dramatically, that does not necessarily mean that Universites cannot increase their enrolments through strategic marketing initiatives. Having this type of information, in such a scenario, would not help International Officers. What they would need is more qualitative research into which are the most effective marketing channels; what specific qualities are sought by students (from country to country); which type of information is trusted; what are the salient components of “quality of institution” for a specific group of students.
Mike Gow, PhD Candidate at University of Bristol, at 10:45 am EST on February 26, 2008