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Fault Lines on Accreditation

Technically, not a lot happened Wednesday as the U.S. Education Department kicked off the process by which it will consider changing federal rules that govern higher education accreditation. In fact, the only real agenda item that got done was, well, approving an agenda for the three-day meeting — and even that had an asterisk by it (more on that later). But despite the relative lack of concrete action, the opening day of the much anticipated (and in some quarters dreaded) process of “negotiated rule making,” as it is called, offered a preview of the battles that are to come.

Two issues were particularly contentious: Accreditors pushed back (albeit somewhat gently) against the Education Department’s aggressive campaign to prod them to judge how well individual colleges are educating their students by comparing them to other similar institutions, for instance, and officials of for-profit and nonprofit colleges skirmished over whether the department should consider rules that might dictate accreditors’ or colleges’ policies on what academic credits they accept from transfer students.

At the core, though, the primary tension underlying those debates and the entire afternoon was the same one some college officials (and members of Congress) have been raising ever since the department announced last fall that it planned to review federal rules on accreditation: whether the Education Department has the legal authority to seek changes in those rules to try to accomplish many of the recommendations of the Secretary of Education’s Commission on the Future of Higher Education.

“As it stands now, I would have trouble accepting this on the agenda, because I think it goes way beyond what the law says we should be all about,” said Steven D. Crow, head of the Higher Learning Commission of the North Central Association of Colleges and Schools. He was arguing against having the rule making committee take up the issue of having accreditors hold colleges to minimum levels of performance on what their students learn. Crow opposed putting transfer of credit policies on the agenda for similar reasons, calling it a “problem seeking a legislative rather than a regulatory solution.”

Education Department officials asserted repeatedly that they had a solid legal basis for all of the regulatory changes — most of which are publicly vague at this point — that they are contemplating. “We are operating within the constraints of the current law; this is not about using this process to change the law,” said Vickie L. Schray, the department’s point person on accreditation and its lead negotiator at this week’s session.

And while Schray acknowledged that the education secretary can ultimately “write what she wants to write in the regulations,” as Thomas L. Corts, interim chancellor of the Alabama College System, put it, she insisted that the rule making process aims to “provide a forum for a very open and collaborative process.... The department is very interested in hearing from the members of this committee on all of these issues,” Schray said.

Some quick background on negotiated rule making:

Typically, federal agencies undertake such processes to carry out changes made by recent passage of a law. In this case, the Education Department was required to enter into negotiated rule making to figure out how to carry out changes in student grant and loan programs made in the Higher Education Reconciliation Act that became law a year ago.

Although that law did not enact any changes in accreditation, Education Department officials decided to stage a separate rule making process on accreditation issues, because the rules governing higher education’s quality assurance process had been overtaken, they said, by major changes in the industry since they were last reviewed.

Department officials also said they would use the rule making process to consider recommendations proposed by the Spellings Commission, which took a dim view of the effectiveness of accrediting agencies. Although department officials insist that they are on solid legal ground in reviewing the accreditation rules, members of Congress have vowed to watch closely to make sure the executive branch does not try to use regulatory changes to do things that would be more appropriately done through legislation, potentially trampling on Congressional prerogative.

In this rule making process, like others, the department brings together a collection of officials to consider an agenda federal officials have proposed. Over several meetings over a several week period, the group will aim to reach consensus about how federal rules might be changed.

Only proposals on which every negotiator agrees get forwarded to the education secretary for possible action, which means that any individual negotiator can sink any particular proposal. But if the negotiators fail to reach agreement, the Education Department has the latitude to propose its own rules. (The education secretary can also change regulatory language that the negotiators have agreed on, with a “written explanation” for doing so.) That dynamic has the tendency to put pressure on negotiators — fearful of what the department might do if left to its own devices — to compromise on a proposal that they can live with.

That dynamic was clearly in play on Wednesday, as accrediting officials who were clearly uncomfortable with several of the department’s proposed agenda items threatened to withhold their support for keeping those items on the committee’s plate.

That happened fleetingly on the transfer of credit issue, as some regional accrediting officials questioned whether the problem of rejected academic credits is a significant one, and whether the department has a legal basis for exploring it. Supporters of for-profit colleges, which most frequently complain that their students’ credits are turned down by officials at regionally accredited colleges, argued that transfer of credit falls under federal rules governing institutions’ admissions policies, and their view won the day. The transfer of credit issue stayed on the agenda for the rest of the meeting.

The closest the committee members came to fighting to keep something off the committee’s agenda was the department’s tentative proposal on “institutional accountability.” The “issue paper” describing it said that the department is

“considering requiring accrediting agencies to group the institutions they accredit on the basis of criteria defined by the accrediting agency including, for example, type of students served, the overall mission, size and setting. The accrediting agency and institutions would agree to a core set of student achievement measures, both quantitative and qualitative, focused on those things the institutions have in common, and also on an acceptable level of performance for certain of those measures.”

Crow said he had “strong concerns and strong reservations” about that idea, which he said he believed would be “going beyond regulating according to existing law.” A department lawyer advising the panel said that “we do have authority to regulate in the area,” and Schray said she believed it was important for accreditors not only to ensure that the colleges they oversee are measuring their success in educating students, but also to hold them accountable for meeting an acceptable level of success. “How do you know when your institutions or programs actually are meeting your benchmark for quality? How do you define quality?” she said.

With Crow threatening to withhold his support for putting the learning outcomes issue on the agenda, Judith S. Eaton, president of the Council for Higher Education Accreditation, suggested a compromise in which the group would revise how it described the agenda item and a smaller group of officials would rewrite the issue paper that described it.

Corts, the Alabama official who was a longtime president of Samford University, then made his point about the education secretary being able to regulate virtually at will. Given that reality, “maybe we’re smart” to leave the controversial proposal on the agenda, he said, “so we can let you know what we like about it and what we don’t like about it.”

Crow sought affirmation from department officials that voting to leave the issue on the agenda meant only that the committee was agreeing to discuss it further, rather than being a commitment to regulate in that area. “I don’t want someone to come back and say, ‘You agreed to develop regulations about this.’”

Schray sought to reassure him (a bit), saying that having an issue on the agenda “does not necessarily mean that the department will ultimately regulate on each and every one of these. We may determine it’s not in our best interests to regulate.”

With that, Crow joined the others in leaving the learning outcomes issue on the agenda for the meeting. But the issue is likely to be among the most contentious when the committee actually gets around to debating what the department might do in this area, which could happen as early as today.

Doug Lederman

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Comments

Can anyone say “Pass the buck"?

What infuriates me about discussions like these is the notorious passing of the buck, that accreditation agencies want important aspects of education to fall within the purview of the law, and that the Education Department wants to put the onus on the accreditation agencies. The end result is no agency wants to take responsibility for the success or failure of students who are the “end users” of the higher education product. To continue with the IT metaphor, students have little recourse to warranties or technical support, and “we” are stuck with a substandard system.

Transfer of credit between institutions accredited by the same agency should fall within the parameters of the accreditation agencies since those agencies are most familiar with the academic standards and qualifications of its institutions. This means, though, that accreditation agencies must evaluate their for-profit and non-profit institutions equally, and it doesn’t sound like that has happened thus far. Academic standards should have nothing to do with the profit model of the institution, and the idea of comparing and assessing institutions with similar student bodies makes sense.

The argument that assessing transfer of credit needs to be evaluated at the legislative and not the regulatory level is just another way to put off having some entity take responsibility for the welfare of students now rather than later. In addition, having transfer of credit become a law as opposed to a regulation means that the “rule” must have oversight at a higher level, and therefore, students have even less recourse in the event the school breaks the law because the student would have to become entangled in a drawn out legal process that generally, students cannot afford to engage in.

Accreditation agencies can be powerfully effective agencies for education, and in that capacity, they should be willing to help ensure the success of the student through direct institutional oversight.

Thank you for this article. It was well written and explained the dynamics clearly.

kgotthardt, at 6:50 am EST on February 22, 2007

accreditation

To put it brieflyp; accrediation sucks. Regionals do not close down universities but at best (for the worst) give them endless warnings (probation)...and who accredits the regionals? Why the Feds—Dept of Ed. And if they find a regional not up to snuff? M ujst warn them because they can not close them down. There would be no group to accredit if the feds closed down the regional. Self serving batch of people who go about getting wined and dined and making believe they are doing serious stuff. All fakes. But expensive ones. You visit my campus and make nice and then I will visit yhour campujs and reciprocate. Close down a school.:? Sure. If they are out of money., But then they will close themselves down anyway.

fred lapides, know nothing, at 8:00 am EST on February 22, 2007

by Discipline

The structure is flawed.

Accreditation focus is on the school – outcome analysis is by discipline.

To compare apples with apples at the outcome level requires accreditation to be on a major by major review rather than by institution.

Peel off the best, medicine, engineering, architecture and compare them with the worse, religion, law, to gain the facts necessary to use accreditation to improve quality.

The Department is on the right track –

William Sumner Scott, J.D.

Judicial Equality Foundation, Inc.

wss@jefound.org

William Sumner Scott, at 9:16 am EST on February 22, 2007

Procrastination

Accreditors lack historical perspective when they overlook the fact that measures of student achievement (as well as other minimum accrediting standards) were first required by the 1992 amendments to the Higher Education Act, then reiterated again in the 1998 amendments. (See: http://home.earthlink.net/~fheapblog/id9.html )

Yet these Congressional mandates were never implemented by the Secretary of Education, and the current controversies about monitoring and reporting student achievement stem from this failure to implement.

What do they say about procrastination? That it is twice as hard to do what you should have done the first time?

But Congress also deserves censure for looking the other way when HEA 1992 ended up maginalized by former Secretary Richard Riley, who found a way around it.

Using what he called a “minimalist” approach to managing these statutory requirements for the regional and national accrediting associations (59 Fed Reg No. 82, April 29, 1994), Sec. Riley’s actions obscured many of the problems which now must be faced.

Sec. Riley’s stratagem is — for all intents and purposes — a hands-off policy that the department has been using since 1992 to dodge its fiduciary responsibilities to the American people and Congress. By hiding behind the Secretary’s hands-off policy, departmental committees and AAEU staff sign off on flagrant accrediting association violators.

Glen S. McGhee, Dir., at Florida Higher Education Accountability Project, at 9:26 am EST on February 22, 2007

Administration approaches to accreditation

I have noted that a family that has a member with a life changing or life threatening illness, particularly if that member feels he or she has been failed by the system, has a passionate approach to that particular plight. This fact helps to inform me when I am puzzled by the odd choices the Bush administration has toward educational accreditation. Their principal member clearly failed to grasp the fundamentals of history, ethics, critical reasoning or scientific interpretation, and even was unable to acquire logical pronunciation of the English language, yet was granted a degree from a highly ranked prestigious Ivy League college. Had there been more rigorous student learning oriented outcomes based accreditation, perhaps young Mr Bush could have received a decent education and made something of himself. It all makes sense when I put it in this perspective. What I still don’t understand is why they choose the targets they do, such as WASC, which is more student learning outcome centered, and seemingly aren’t interested in the accrediting agencies that focus principally on capacity reviews...

Greg Troll, MD, Associate Dean, Faculty and Curriculum at Touro University, at 10:48 am EST on February 22, 2007

What are we really paying for?

“. . . how well individual colleges are educating their students by comparing them to other similar institutions, “

Surely this is a legitimate concern for the consumer/client. If I go to school A is it as good as school B? If I do degree X is this recognised on at least an equal par with the same degree at another school? We compare and buy appliances and homes and automobiles with an eye to pragmatic function—are we getting our monies worth? Getting a business degree that is not considered adequate in the work place should be a concern for the client as well as the provider.

“. . . for instance, and officials of for-profit and non-profit colleges skirmished over whether the department should consider rules that might dictate accreditors’ or colleges’ policies on what academic credits they accept from transfer students.”

And why not? Refusing to accept credits is one way to insure the student will have to spend more money with a school. Simply by saying that credits earned at Kansas University, per se, are not accepted at Berkeley, is just a revenue generator. If the courses are equal, at the very least courses at the basic level in and specialised areas, then the students actually have done legitimate work. To say otherwise is to denigrate the original provider and the student’s effort. New Zealand is a classic example of a country that regularly degrades the work and the credibility of schools outside the country, insisting that a course in engineering at Austin or Oxford is de facto inferior. This means they get the student to spend more money in country while the quango ruling on the acceptability of the school or course in question (NZ Qualification Authority) has no real idea of what the quality and content of those other courses provide. I see this cynicism internationally. It is rife in Japan. That the tertiary providers in USA would consider it a no go and the government not be allowed to protect the consumer is just unethical.

Thomas Simmons, Sr., at 4:25 am EST on February 23, 2007

Benefits of Guiding Higher Education Into the Marketplace

This topic is such a deep dive. . . I can imagine everyone’s hesitation in posting anything at all. That said, a few additional points might be worth carrying to the DOEd.

1. Higher education—even that subset falling under the aegis of regional accreditation—is a polymorphous concept, and getting more so each year under the ever increasing participation rate. Many of the arguments on all sides seem to be predicated on a vision of higher education as a far less complex social construct that is actually the case.

1a. Common sizing learning outcomes might have made more sense 75 or 100 years ago, when most participants were either smart or rich and, in total, represented only a few percent of the advancing age wave. Today, 80% of the ability curve among participates in higher education. They do so to achieve a variety of personal and professional goals which, on balance, are neither recognized nor addressed in the DOEd’s attempt to function in parentis locus. Additionally, roughly half of these participants are responsible adults whose choices, goals, and expenditures under the guidance of our promises create a social contract and confer an ethical burden upon us.

1b. I would be completely in support of the DOEd providing incentives and perhaps requirements for institutions to implement some form of goal-attainment assessment and scorecard that would further rationalize the value proposition of competing institutions in the marketplace, thereby enabling consumers to make more rational choices.

2. Our obsessive preoccupation with learning outcomes is inappropriate and narrow-minded insofar as it serves the interests of those of us who provide the services (the professoriate) and not those who purchase and consume them (the learners).

2a. Thinking about what we need to know to run an efficient educational enterprise, it is clear to me (and we have more than 20 years of richly textured supporting data) that well-designed and appropriately utilized process measures provide the greatest leverage for achieving the greatest possible outcomes and impact (other U.S. industries learned this in the 1970-80’s).

2b. The evidence is equally clear with respect to what we need to know to address the needs of the marketplace, including the consumer’s (learner’s) downstream interests. The market is vastly more interested in evidence of impact and ROI than it is in learning outcomes. The tag line is simply, “We don’t care what you know; we care about what you can do, and to what net effect.”

3. The DOEd might argue that it is not acting in parentis locus but is acting under the aegis of its consumer protection role (setting aside arguments regarding the scope of the Department’s authority to do so). If this is the case, would it not follow that the Department is obligated to study, understand comprehensively, and implement protections that align with consumers’ interests? Were it to do so, I feel confident that this emphasis on standardized learning as a metric for “academic quality” would be at least partially displaced by a broader perspective designed to protect the consumer with respect to: (a) the ability to identify institutions of higher learning that can meet his or her goals, (b) ensuring that the institution follows through on its advertised commitments, © requiring that the institution blend professorial emphasis on learning outcomes with societal emphasis on the impact of learning in the context of the learner’s goals.

4. Finally, have we forgotten that heterogeneity and diversity equates to robustness and adaptability in most facets of social progress if not life itself? Why would we favor pushing institutions down to a common floor when, with equal or less effort, we could push them into the marketplace as scrutable entities where forces vastly more useful than our intelligence will cause them to evolve in accordance with consumers’ needs?

Robert Tucker, President at InterEd, Inc., at 1:06 pm EST on February 26, 2007

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