News, Views and Careers for All of Higher Education
Dec. 1, 2006
A patent dispute pitting open source advocates for online learning technologies against Blackboard, the industry giant, became more bitter Thursday with the announcement that a formal request had been filed with the U.S. Patent and Trademark Office to revoke 44 of Blackboard’s patent claims.
The request followed an attempt at compromise in which the open source group sought to have Blackboard pledge not to use its patents to sue open source entities involved in online education, in return for which the group would have agreed not to challenge Blackboard’s patents. Both Blackboard and the open source groups say that the other side sabotaged an attempt at resolving the issue. Both sides also predicted success in the patent proceedings that were requested — and vowed to continue pressing their positions.
The patent rights at issue were awarded to Blackboard in January, and their breadth is a key part of the dispute. Critics say that the patents are so broad that they would appear to cover just about any online learning technology, and could be used to squelch innovation at a time that Blackboard — following its absorption of WebCT — is already a dominant player in the course management business. Blackboard has insisted that it is not out to hurt open source, that the fears about its patent claims are exaggerated, and that higher education benefits from the company’s ability to invest in new products — something it says it couldn’t do without protecting its intellectual property.
But Blackboard has taken a beating in higher education because of the issue — and not just with open source groups. Educause, higher education’s main technology association and a group that has worked with many technology companies, has weighed in against the patent, urging Blackboard to relinquish the rights it gained. The letter sent by Educause’s board to Blackboard said of the dispute: “The expressions we hear range from the vilification of Blackboard, to stories about the cold reception Blackboard is receiving at presentations, to the embarrassment of your employees who are asked to explain this corporate action.”
Throughout the dispute, certain Blackboard actions have led open source advocates and others in higher education to mistrust the company, and that trend may continue with the collapse of the compromise negotiations. Concern about the Blackboard patents has grown in the last year, especially after Blackboard cited the patent to sue another company in the course management business, Desire2Learn. If Blackboard was willing to go after a competitor, what would prevent it from going after educators trying to do course management themselves? some academics wondered.
Richard Fontana, a patent lawyer for the Software Freedom Law Center, said that Blackboard’s intentions became clear when the company rejected the compromise the center offered. “A lot of companies that make software have recognized the value of the open source community and have made formal pledges not to ever sue those who use or sell open source software, so we said, ‘why don’t you do the same thing?’ ” Fontana said. Such a pledge, Fontana said, would not have precluded Blackboard’s suit against Desire2Learn, which that company is fighting.
“They rejected the idea completely,” said Fontana. The Software Freedom Law Center, which filed the complaint with the patent office, managed the negotiations on behalf of Sakai, Moodle and ATutor, three open source entities in education.
Fontana said that it thus became clear that Blackboard couldn’t be relied on to respect the open source movement. “They made it pretty clear that they wanted to hold on to the option of suing open source providers,” he said.
Matthew Small, Blackboard’s general counsel, characterized the compromise negotiations differently. He said that the Software Freedom Law Center’s request was so broad that it was “unprecedented and completely unreasonable” to expect the company to agree to it. He also said that the center gave a very tight deadline and refused to negotiate, giving Blackboard no choice but to reject the proposal. “This was a PR move for them,” he said.
Fontana in turn contested what Small said, arguing that Blackboard had been given plenty of time and that open source groups had been quite willing to look for middle ground.
Some adjustments in Blackboard’s policies may still be forthcoming. Small said that Blackboard’s rejection of Fontana’s proposal did not foreclose the possibility that the company might develop policies that could give more protection to open source providers. “We are considering what policies make sense,” he said. “We haven’t made a decision, but we’re looking for the correct balance” between the company’s interests and those of open source providers. The proposal that was rejected was “too simplistic for any company,” Small said. But just because Blackboard won’t agree to “a complete release of our intellectual property” doesn’t mean that no compromise is possible.
Asked if Educause has been talking to Blackboard about a possible compromise, Brian L. Hawkins, the association’s president, declined to comment. He said that “if this is going to proceed legally,” the patent office review was “probably the next logical step.”
On the merits of the challenge to Blackboard’s patents, the two sides, not surprisingly, disagreed. Fontana said that the open source coalition presented “clear evidence” of “prior art,” meaning previously patented or published ideas that predate Blackboard’s claims. Fontana predicted that this evidence would lead to Blackboard’s patents being either revoked or narrowed significantly. Small said that the issues being presented had all been considered previously by patent officials. “We believe this re-examination will only strengthen our patent,” he said.
The challenge to the patent is a multi-stage process. First, the patent office decides whether to hear the challenge (most such challenges are heard). If the challenge is heard, the patent office then seeks more information from the patent holder and examines the various claims. Small noted that most patents survive such a review. Fontana noted that the majority of such patents are narrowed and that many are thrown out.
Want it on paper? Print this page.
Know someone who’d be interested? Forward this story.
Want to stay informed? Sign up for free daily news e-mail.
Advertisement
While “he said, she said” is always fun journalism, a few facts could help us make better sense of this dispute. What was the text of the open-source attorneys’ request? How does it compare to other requests that other firms have accepted or rejected? How much time was given for Blackboard to respond? Did Blackboard in fact request more time; if so, how much; and was that request denied? Is there no one, apart from the claimants involved, who can offer a credible opinion on the merits of at least the factual aspects of the statements being made?
CJ, at 7:45 am EST on December 1, 2006
I think, the major concern of the open-source community is grossly exaggerated, but that does not matter: Blackboard should dismiss the patent and drop the lawsuit immediately, and move on.
The Educause posture, for example, is indeed remarkable in representing the true sentiment of the higher education industry, including Blackboard’s existing and potential customers, and those who, for the right or wrong reasons, despise Blackboard.
We are a longtime happy customer of Blackboard; we deeply appreciate and benefit from Blackboard’s good technology, services and people, but we also think Blackboard should dismiss the patent and drop the lawsuit.
Blackboard should once again focus on its technology and the outstanding value of their products and services. Compete and succeed on that again, continue being a real market leader, and be poised to deliver sound and real solutions to the future flock of schools who will be disenchanted with the realities and huge monetary and pedagogical costs of running open-source sand castles.
I particularly feel that the Educause letter is 100% accurate in depicting the depth of the institutional anger and how these issues will seriously hurt the company.
Blackboard simply does not understand the depth of the anger: this is not a backslash anymore, or something that they can get out of it with countless conference calls, town hall meetings and Q&A sessions. The only way out is to dismiss the patent and drop the lawsuit; they must cease and desist.
Likewise, there is no doubt in my mind, and in that of most of my many colleagues, who think that Blackboard’s patent royalties would never amount to anything compared to the significant loss of recurring and new business that will hit them in the short-term, but more significantly, two or three years out, when responsible migration and attrition plans are carried out and the mass exodus occurs. Again, the only way out is to cease and desist.
I am sorry to see Blackboard in this predicament. I wish them the best, but I also fault them for giving higher education a major unpleasant and unnecessary distraction and forcing us all to waste countless hours of precious time on this matter.
Mad Blackboard Customer, at 8:31 am EST on December 1, 2006
It would be nice to think that Mad Blackboard Customer is right — that Bb’s current customers can express their dissatisfaction with the company by simply dropping Bb and going with someone else.
But who would they go with? If the lawsuit against Desire2Learn goes through and Bb is successful, this will send shockwaves through the market. After all, what CIO in his/her right mind is going to back anyone other than Bb if one of Bb’s major competitors is crippled by this lawsuit? The fact is that the other commercial players in this space will all but dry up and blow away because doing business with any of them is an unacceptably risky proposition.
Even if the lawsuit eventually fails, I doubt rather seriously that D2L will acquire any new business while the Bb lawsuit is hanging over their heads. The question for D2L is, can they make it without acquiring any new business? If I were Bb, I’d draw out the lawsuit as long as possible and keep the cloud of doubt hanging over the competition. The most urgent question for D2L is, can they maintain existing business with the lawsuit going on? While no CIO in his/her right mind will jump ship from Bb to D2L, it’s very feasible to see CIO’s jumping ship from D2L to Bb. After all, if you are betting on D2L making it and it looks like they might not, you’d be irresponsible as a CIO not to do something proactive.
The same kind of murky cloud hangs over any open source alternative like Moodle or Sakai. Again, a CIO deliberately pulling the plug on Bb right now and going with another option is putting his/her institution at risk.
Finally, making a major technology transition such as going from Bb to another course management system is a major, major undertaking. It involves not only hundreds of hours of back-end administrative work, but hundreds of hours of retraining, hundreds of hours of writing new documentation, etc., etc. Most people who look at this situation view this as a major loss in their investment because all work done to support Bb would be for nought.
Their decision? Better to stay the course with Bb, even if they don’t like what they are doing. After all, it’s not like they have much of a choice, and it’s not like they can do anything about it anyway.
Here’s the thing: Bb knows this. They know all of this. They know how difficult it is to transition from one course management system to another. They know the pall they have cast over the industry works to their advantage. They know that all they have to do is be patient and wait for all roads to lead to them.
Therefore, this patent must absolutely be challenged and thrown out.
Bb Skeptic, at 11:10 am EST on December 1, 2006
I agree with almost all the comments on this thread; however, they miss the real point. You don’t come to a gun fight with a knife. Blackboard is extraordinarily good at corporate battles (acquisitions, patent suits, etc). Does anyone here really believe that confronting Blackboard on the patents and lawsuits will actually change the market that serves higher education? Blackboard is not going to change, because their corporate battle capability is the source of their success.
The e-learning market for higher education is only going to change when and if the higher education community changes how vendors are selected. If you don’t like Blackboard’s patents and you don’t think they focus on serving their customers — don’t keep using Blackboard and don’t pretend that Blackboard will give WebCT-level customer support.
Dave H, at 11:10 am EST on December 1, 2006
monopoly is always bad. I know that 75 % of the university and colleges are using Blackboard. Why is not there any other better company in ONLINE business better than Blackboard. Blackboard should not be allowed to buy wcat in the first place. It is going into monopoly. But we get angry or not Blackboard is good. Let us have a better one.mgozaydin@hotmail.com
mgozaydin, at 11:20 am EST on December 1, 2006
We switched from BlackBoard to Moodle. It really isn’t that big a deal — most faculty don’t make that heavy use of the system’s features anyway.
People might just switch because they see BlackBoard as in trouble due to the backlash. I note an ad right on this page for eCollege which promises an “EASY Switch”
Rob Rittenhouse, CS Faculty at McMurry University, at 12:01 pm EST on December 1, 2006
Blackboard should drop the suit for its own self-interest. Other software vendors have gone the patent lawsuit route to protect their “intellectual property” and while they may have won in a courtroom, they’ve all lost in the marketplace. Just look for Lotus 1-2-3 the next time you shop for a spreadsheet or DR-DOS the next time you shop for an operating system. Lotus and Digital Research both wasted time and resources protecting the status quo and missed the whole market moving past them. The same will happen to Blackboard if they pursue these patent infringement suits instead of innovating the next on-line course management system.
Michael, at 8:50 pm EST on December 4, 2006
Advertisement
or search for jobs directly.
Recognized as one of the nation’s “Best Value” institutions and one of the “Best in the Midwest Colleges” by the ... see job
Join ITS in providing the infrastructure that enables members of the Penn State family to make maximum use of the appropriate ... see job
The Department of Physics and Astronomy anticipates temporary openings for Lecturers. These positions usually become ... see job
Position Summary: The Assistant Editor in the Art Museum’s Office of Publications reports to the Managing ... see job
Kenyon College seeks an Assistant Professor of Philosophy. see job
Georgia Gwinnett College, the 35th member of the University System of Georgia, is a premier 21st century four-year liberal ... see job
A leader in academe, the University of South Carolina holds the Carnegie Foundation’s highest research designation and is ... see job
Saint Louis University is a Jesuit Catholic University. Through teaching, research, health care and community service, Saint ... see job
Georgia Gwinnett College, the 35th member of the University System of Georgia, is a premier 21st century four-year liberal ... see job
Columbus State Community College invests in employee development by providing numerous resources, partnerships, training and ... see job
What are they going to do next, try to patent word processing and charge you royalties if you are using it in a classroom? If obvious uses of technology to facilitate teaching based on standard software applications are allowed to be patented just because they are used to support education we are in real trouble. I’m no patent lawyer but this seems to go way beyond the intent of patents.
Anonymous, Associate Professor of Medical Education at Michigan State University, at 7:31 am EST on December 1, 2006