News, Views and Careers for All of Higher Education
July 31, 2006
Disputes over accommodations for students with disabilities have become commonplace. Institutions, students and lawyers fight over whether students are in fact eligible, what changes they are entitled to, and plenty more.
But a lawsuit filed Thursday against the University of Houston involves a student with an undisputed disability who says he was turned down by a professor, without explanation, for his requests for accommodations. Not only is the suit challenging the treatment of the student, but the litigation is demanding that the university abandon a policy in which professors have wide leeway to decide whether to comply with requests from students with disabilities.
“This policy allows professors complete discretion, and that’s illegal,” said Ernest Saadiq Morris, a lawyer for the Texas Civil Rights Project who is handling the case. It’s as if, Morris said, a public university announced that it was going to let individual professors decide whether to follow laws that bar discrimination on the basis of race or gender.
“They are trying to delegate the undelegatable,” said Morris. “This case shows a resistance at some universities to viewing discrimination against people with disabilities as what we have accepted as unfair or illegal practice.”
Officials from the university said that they could not comment directly on litigation, but confirmed that the policies cited in the lawsuit remain in effect. Dona G. Hamilton, general counsel for the university, said: “The welfare of our students is a primary concern at the University of Houston. We take such complaints very seriously and we are committed to resolving any problems that we may find.”
The plaintiff in the case is Gary Bradford, who was starting his senior year at Houston in the fall of 2005, when the disputed actions took place. As a result of a genetic impairment, Bradford was born without arms and his hands are attached at his shoulders. He also has rickets, seizures and immune deficiencies and uses a wheelchair for mobility. When he enrolled at Houston, he registered with the university’s Center for Students With Disabilities, which both verified his disability and approved a set of recommendations to help him succeed academically. Those recommendations included obtaining notes from classmates and instructors.
With professors generally cooperating, Bradford was proceeding until he enrolled in a required social sciences writing course last fall. According to the lawsuit, the instructor and teaching assistants turned down — without explanation — Bradford’s requests for accommodations such as providing him with notes of class lectures and discussions and copies of slides used in class sessions. What is striking, according to Bradford’s lawyer, is that the instructors apparently had the right under the university’s policy to do so (even if that is against the law).
The Americans With Disabilities Act requires colleges to make “reasonable accommodations” to students with disabilities, provided that the students present evidence of the disability, and the accommodations requested do not distort the nature of the academic work. The University of Houston’s policies on students with disabilities have much in common with other institutions’ policies. But they suggest in several places that faculty members get to decide whether to make any accommodations. There are references to faculty members being “encouraged” to make reasonable changes and language such as “if the faculty member agrees to provide academic accommodations.” This language, the lawsuit charges, gives professors the right to ignore the law, as the suit says happened in Bradford’s case.
Richard Allegra, associate executive director of the Association on Higher Education and Disability, said tht he did not know the details of the Houston case, but that he was surprised that colleges would have policies letting any one player effectively veto accommodations for a student with a disability.
Developing a plan for such a student, Allegra said, is a question of finding “balance” between academic goals, the desires of students and faculty members, and the nature of student abilities. Faculty members need to be “a part of the process and a part of the team,” he said. But there needs to be “a total team,” in which someone — typically a dean or director — makes sure that the law is being followed.
One of the issues in the Houston case is the claim by Bradford that he was never given explanations for why his requests were being turned down. Allegra said that good policies always require faculty members who object to a request to explain why. Only when explanations are offered, he said, can others determine if the reasons were justified or offer compromises that might deal with legitimate concerns.
The Houston suit comes at what may be a time of increased scrutiny of colleges’ compliance with the ADA. The University of Chicago and the U.S. Justice Department this month announced an agreement under which the university will make extensive improvements in its facilities to bring them in compliance with ADA. (The university maintains that it is not out of compliance, but agreed to the changes following a review by federal officials.) The Justice Department is currently doing a series of other reviews of colleges and their facilities.
Although the Bradford suit focuses on academic accommodations, it also includes a section about facilities. According to the suit, Bradford had to take classes in a building in which the only door that was accessible for people in wheelchairs was generally locked during class hours. After complaints were filed, another accessible door was added, but — according to Bradford’s lawyer — its automatic features did not work properly so Bradford could go through it only by waiting for another student to come along and open it.
When Bradford did not receive the help he requested in the required class, he dropped out of Houston. Morris, his lawyer, said that Bradford’s top goal if he wins the suit is to return to the university to finish his degree.
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This case seems to be to be one where the student’s needs should be front and center, to me. But at my school, faculty don’t even have to find out why the student needs changes to the course — something that would help us to determine what is reasonable, let alone help us to brainstorm other ways of helping the student. I understand privacy, but it seems to me when asking a faculty member to change — sometimes totally — the class, there needs to be SOME amount of information exchanged, if faculty are going to have the right attitude. Clearly in this case, the disability was obvious, but that is not always the case.
And then there was this, several years ago. I had a student with multiple personality disorder (she disclosed it to me). The disabilities office decided that I had to call in and talk w/the student to decide if the ‘right’ personality (out of 20) was taking the test — otherwise I had to throw out that grade and test her again. I am not qualified as a psychologist and there was one on the disablities office’s staff! But that student got to take, sometimes, 5 or 6 tries at the quiz — is that fair to my other ‘able’ students who did not? I just need help seeing how to balance the issue of working with one student’s needs and the needs of the other students too. Is there any case law on that? No one at my school wants to talk about this side of the ADA act.
Worried about this too, at 8:45 am EDT on July 31, 2006
I think the core issue is consistency of accommodations at a college.
Oh Sure we can all pull out that one indivdual that was the worst case situation in the classroom in the last 16 years of ADA, but what about the basic simple no brainer accommodation?
Does the teacher/professor, the thunder god of the classroom have an absolute domain to decide in that one class and that one section what is a disability and how it will be handled in the class?!?!?!? Why would a teacher operational centered process be better than a university operational centered process? The two above questions are simply what Houston will have to explain, justify, and defend.
Observer, at 10:00 am EDT on July 31, 2006
I think it is unfair to take the extreme cases to interpret what or who decides accomodations for a disabled student. I teach in a college and I am also a parent of a child with severe language disabilities. Even I have faced professors who have refused to provide the accomodations for my son’s documented disabilities. One even said he had to take the test in his office and not at the quiet room at the college’s disabilities center. I explained to the professor that it would make my son extremely anxious and by law heis supposed to be provided with the accommodation. My son’s case had to go through a committee before the professor would agree. Most disabled students do not have this level of Advocacy to help them obtain the necessaryhelp. I think it is the ignorance of the professors and their stereotypes about people with disabilities that go againt these students. I think the disabilities’ office in the institution should take an active role in educating teachers about disabilities in general and the needs of a particular student. This in my opinion is rarely done if not unheard of! Schools (K-12) took to inclusion in the same way many years ago and are finding out that just by providing the necessary help they actually help these students to perform as well as their non disabled peer if not better! At the community colleges repeatedly we are finding out that students with disabilities have a better rate of retention and persistence towards a degree than their nondisabled counterparts. So let’s stop complaining and see how we can readjust our attitutdes toward the disabled but highly motivated disabled students.
underdog, Director of academic Assessment, at 10:00 am EDT on July 31, 2006
First of all, folks, I think you are confusing the colloquial definition of “reasonable” with a legal definition of “reasonable.” When “reasonable” is written into a statute, it implies that there will be an evolving standard of “reasonableness” defined by the courts and sometimes administrative agencies.
The case of the girl with the multiple personalities disorders has little to do with the law, and a lot more to do with a school’s desire to repeatedly bend over backwards to help immature students who have no business being in school in the first place. I highly doubt that this girl got to take the SATs 5 or 10 times. Unfortunately, the law on “reasonable accommodations” for people with mental defects has not yet gelled, and for the time being schools will have to litigate these at least to a motion to dismiss, and perhaps to summary judgment. (MPD can probably be resolved on a motion to dismiss.) To my knowledge there is no caselaw about multiple test retakes for girls with split personalities. (A good overview of this subject can be found in the First Circuit’s recent opinion in Toledo v. Sanchez-Rivera, http://www.ca1.uscourts.gov/cgi-bin/getopn.pl?OPINION=05-1376.01A dealing with a schizoaffective student.)
When schools start to talk about, and litigate ADA issues the law will be clearer. An unwillingness to talk about where the boundaries of “reasonable” are will result in even more incoherence. (Another problem is that there are still some disputes as to the extent that the ADA can constitutionally be applied to public universities.) I will give you my position: Schools would be better served making sure that their facilities can accommodate kids with physical handicaps, and that blind and death students are accommodated, because at least they probably are not faking and they can do many useful things for society. Dealing with kids with physical handicaps is, often, cheaper: even if your facilities are lacking, the student, or a consultant can quickly propose a solution that will comply with the ADA. A few weeks of construction later, everyone is reasonably happy. Kids with mental problems require everyone to modify their habits, and require professors to change the way they teach and grade. The sooner colleges adopt a “facilities-only” (and braille) approach to disabled kids, the happier we will be.
Larry, at 10:20 am EDT on July 31, 2006
I am an adjunct at a university that requires instructors to accommodate students with disabilities. However, the institution provides support for both the student and the instructor—up to a point. The student must first register with an appropriate oversight committee and present documentation of a disability to the instructor. If the student requires a notetaker, the school pays one of the other students in the class a nominal fee. The school also offers special services for testing if the student needs more time than allotted for the class. For the most part this has solved the problem. However, last year a severely disturbed, schizophrenic student insisted on taking my course and I was not allowed to refuse him. He had a long history of disturbing the classrooms of other instructors. I was completely powerless to prevent having him in my class, and after he virtually stalked my office I knew what I was up against. This student ruined the classes of many of my colleagues, and other students blamed the professors for being unable to control the student. As it turned out, the student ended up in the hospital before he could sign up for my class. In my view, there must be some limit regarding who can be accommodated. I think my institution generally does a pretty good job accommodating students with special needs—but has gone too far over the line when it comes to allowing severely mentally ill students into courses.
vida pavesich, at 10:35 am EDT on July 31, 2006
Ol’ Lar’s done a pretty good job, framing the legal issues. From the front lines, my two cents —
Students who are granted more exam time because they are determined to be “learning disabled” (LD). In my never-ending quest to be fair to all students, my concern is that the playing ground be as level as possible.
It is those few cases of suspected fraud that really get on one’s nerves, because it can devestate the morale of the entire class. Pretty soon, everyone is asking for more time on exams.
ACLU concerned about this issue? Let them proctor a few exams — that would serve them right. They’d note the extra workload, working with such students, and fight for higher taxes to pay faculty more.
(Side note: in my research on this topic, the number of dyslexics in medical schools is, on a percentage basis, is among the highest in the professional schools. One theory is that MD students are most aware of their condition, and have compensated for it.)
A.D., at 11:45 am EDT on July 31, 2006
As someone who has taught for several years as a graduate assistant and as an adjunct, I am certainly sympathetic to the teachers who have to deal with accomadation issues. As someone who is newly disabled however, I am more sympathetic to students.
It is very difficult to understand what it is like to be disabled. It’s especially difficult to understand when the disability is invisible (like mine). So please, talk to your students and try hard to understand what they are going through. And remember, just because the student looks ok, it doesn’t mean that they are ok.
Karen, at 4:15 pm EDT on July 31, 2006
According to the article, “Bradford was proceeding until he enrolled in a required social sciences writing course last fall.” If this required course had also been offered via CDI internet, could it not have been possible to avoid the law suit?
Distance Learning courses already have a large degree of built-in “accommodating” components, i.e., on-line course objectives, chapter outlines, lecture notes, power-point shows, video streams, animations, simulations, chat and discussion groups, and on-line testing. Though Distance Learning may not be the desire of every student, it certainly can and will accommodate many with “special needs.” It seems to me, that colleges and universities would do well to provide at the very least, a few sections of all required courses with which to better accommodate special needs students. Durwood Foote Tarrant County CollegeHurst, Texas 76054
Durwood Foote, Mr. at Tarrant County Community College, at 5:00 pm EDT on July 31, 2006
“According to the lawsuit, the instructor and teaching assistants turned down — without explanation — Bradford’s requests for accommodations such as providing him with notes of class lectures and discussions and copies of slides used in class sessions.”
If the student is looking for the faculty to disgorge entire lecture series in full written form to him, that is very different from asking for a note-taker, tapes of lectures, or copies of a colleague’s classnotes. The latter two would count as reasonable accommodations; the first would not. Depending on what the student wants here, his request may not constitute a *reasonable* accommodation under the statute.
JBM, at 5:10 pm EDT on July 31, 2006
AD, The ACLU has never taken on a position on university access under the ADA. Its only positions regarding the ADA relate to public access to more traditional government buildings like courts, city halls, and prisons. As an academic you should probably cite any briefs that would indicate that the ACLU has even taken such a position.
Larry, at 7:35 pm EDT on July 31, 2006
I love hiding behind legalese: inhuman. I love also those non-disabled people who decide who it is who is going to decide who is disabled—always, for some reason or other, a non-disabled. This is akin to the organ donation problem where judges decide on “quality of life” issues, always always always using their life quality as the base, if not some fictional “average American.” In fact, a non-disabled individual has absolutely no idea of quality of life issues for the disabled and, therefore, resists accommodation, often on grounds of “reasonableness.” Let’s see...huddle in football were developed to accommodate deaf players, strike-ball sign were developed to accommodate deaf pitchers, those curb cut mothers like so very much were developed to accommodate the disabled, typewriters, raised numbers (and a star or letters) on elevators (along with the voice announcements), typrwriters. Get off it people: you couldn’t live very well without the accommodations that have been made for the disabled.
As to Bradford and the foolish adjunct: all he asked for was NOTES, not fully written notes. Hello? Is there anybody home? In 1963, when I was in HS, a classmate contracted rheumatic fever and was confined to her bed at home; the school made it possible for her to get her classes, to visit if you will, by phone. All classes, every day. She was in one of my classes.
What the hell’s the problem? Why does helping someone have to be legally mandated? Why does helping someone have to be subject to “reasonableness"? Says a shit load about us and our society...and about hypocritically religious people.
Look, how many of you non-disabled fools—and, yes, you’re fools—could possibly exist in a world where there were no doorknobs because the people of that world didn’t need them or in a world where there was no light or you legally could no move faster than 400 metres/hour? You’d damn well want accommodation. (Actually, we want accommodation every time we ask for a favor, especially a “special” favor...or forgiveness.) But...buck up kiddies, your time is coming: when you get old(er) you will suddenly become disabled. Enlightenment will be yours. jimsecor
James L Secor, Ph.D. at Xiamen University, at 5:15 am EDT on August 1, 2006
“Says a shit load about us and our society...and about hypocritically religious people.
Look, how many of you non-disabled fools—and, yes, you’re fools—could possibly exist in a world where there were no doorknobs”
For crying out loud! Let’s see your proof that posters here are hypocritically religious and non-disabled. You (obviously) don’t even know people’s identities here: you have no idea whatsoever who they are, what they have done in life, and how. And for some reason, you fail to realize this basic fact. “Fool” doesn’t even begin to describe your self-righteous attack.
JBM, at 7:30 am EDT on August 1, 2006
Professor Secor, I don’t want to be the first to break it to you, but the ADA is a creature of law, and when words are in need of defining, potential litigants will use the normal modes of legal interpretation to arrive at definitions. You seem to be asking everyone to ignore the ADA, ignore any pretext of fair treatment for all students, and rely on “compassion” as a rule of decision.
If you are going to cite specific organ-donation cases, I would appreciate a citation. I think that you may be referring to judges “Deciding” “quality of life” issues regarding organ donation for political reasons, and not because such cases were actually litigated. As an academic, surely you can appreciate the urgency of providing citations.
That said, assuming your “quality of life” cases exist, I don’t see how they are analogous to the ADA. The ADA requires that employers, service providers, and government entities make “reasonable accommodations” for disabled people. It does not require that a given service provider make the “quality of life” of a handicapped person necessarily any higher.
Of course, schools are free to make whatever accommodations they want. But, in some cases it is prohibitively expensive, or will hurt others. For instance, many people have noted that bending to mentally-ill students will detract from other students’ classroom experiences. Likewise, the large number of students (mostly girls for some reason) that claim to have difficulty taking tests create an uneven and unfair playing field for students that have less time to take such a test.
Next, you seem to think that there is something strange or wrong with legislatures or courts deciding legal matters based on their own experience. Again, even in a democracy, the path of the law is experience. Of course people use their own experience, and their own values. Do you really expect someone to make a decision based on someone else’s values?
Then you close by calling people “fools,” which doesn’t do much to advance the conversation, and signals that you don’t treat academic discourse too seriously.
Larry, at 7:30 am EDT on August 1, 2006
Professor Secor, you owe everyone an apology for your rude post. And you owe yourself one as well: you can write the most compelling essay in history, but it will be entirely lost on those just write you off as an arrogant [—-]. I assume you did have a point, right? Want to try again, in more respectful language?
Hoosier Prof, at 11:55 am EDT on August 2, 2006
As the coordinator of a program in a community college that works with faculty daily to establish academic accomodations that are reasonable, I would like to make it clear that finding one solution for all is just what the law guards against. What colleges and universities need to do is to develop a consistent process for supporting these student needs. The good thing...most faculty want the best for each of their students and work with the disability support services and the student to meet that need without changing the essentials of a course. The difficult work...even those of us that believe we are “non-disabled” have different learning styles and we learn better from some professors than others. All you have to do is take a look at a “rank-your-professor” website to see the variety of comments from students.Finally, if the request seems inappropriate to you, seek those individuals on your campus that may be able to share information so that you can make the right decision. Part of that research that we all enjoy in higher education. And if you don’t feel it’s the right accommodation, follow the procedures on your campus for an internal review. It is much less painful than court and usually very educational.
Gail Conrad, DSPS Coordinator/Professor at San Diego Mesa College, at 4:45 am EDT on August 4, 2006
Everyone on this blog seems to be focused on the guidelines under the ADA. In this case there are actually two statutes that apply here. The ADA applies with regard to the door accessibility issue under Title II. Section 504 of the Rehabilitation Act of 1973 applies to the academic accomodation being requested by the student (note taking). Section 504 applies to all institutions that receive at least $1 of federal funds. ADA applies to institutions that do not receive federal funding and also those that do except religious institutions. ADA however, does not specifically address provisions for educational institutions. Because of this, OCR utilizes the same standards of 504 in ADA cases except where Title II provides otherwise. OCR has stated that every violation of one statute will be automatically investigated for violations of the other. Unfortunately, many university professors are unfamiliar with this statute. I am including an excellent resource from Santa Monica College that discusses information relating to both statutes and a list of common but not exhaustive accommodations for various disabilities. Education is the best weapon against ignorance and intolerence. http://www.smc.edu/disabledstudent/Guide/law.htm#504
John
John Smith, at 3:20 pm EDT on August 13, 2006
Larry, your “The sooner colleges adopt a ‘facilities-only’ (and braille) approach to disabled kids, the happier we will be,” approach advocates outright intentional exclusion of autistics. You should be quite ashamed. What state’s Bar do you belong to?Please also provide you Bar #, as your intent to incite Title II ADA violations is quite clear. Your anti-disability stance is not remedied by your efforts to hide behind the official stamp of Bar membership. You do not speak for those of us who graduated law school, are bar applicants, or those who are attorneys.
MaryJ.D./M.B.A.
Mary, J.D./M.B.A., at 5:05 pm EDT on August 17, 2006
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Who defines “reasonable"?
The situation described here seems to be a clear enough case. With the number of people function on behalf of the school, just for that one course, there should have been no problem providing the requested materials. Still, let’s run to the other end of the spectrum for a hypothetical.
Let’s consider an adjunct who teaches writing-intensive courses for three schools. The grading time is already going to be significant, and there is not going to be any hope for a TA. Should the adjunct be required to prepare additional notes for the student? What if students in multiple courses (different preps) or on different campuses make such requests during the same term? In short, where does “reasonable accomodation” to a student’s needs become an unreasonable burden upon the faculty member?
I do think that what happened in Houston is a travesty, even before the lack of explanation, but the case brings up some thorny issues, particularly when adjuncts are brought into the equation.
Andrew Purvis, at 6:20 am EDT on July 31, 2006